Can I split my journey on Falcon?
On boarding, a through ticket must be bought for the full length of your journey. Your concessionary pass must also be valid for the full length of the trip you wish to take. If you wish to split your journey into sections, you must disembark and catch a later coach, buying a new ticket for the next section of your journey when you board.
What facilities do you have on board Falcon?
We use 8 Plaxton Elite coaches, all of which have free Wi-Fi, USB charging points, air conditioning and a toilet on board. On occasion, due to operational issues, we may have to substitute a different vehicle and we cannot guarantee it will have all of the same facilities.
Can young persons and children travel unattended on Falcon services?
All children 14 years or under must travel accompanied by an adult.
Do children pay on Falcon?
Children aged under 5 travel free of charge. You can get a 1/3 off adult single and return fares for anyone aged under 25. This is available at any time.
I’m under 25, do I get any discount on Falcon?
Yes, you can get a 1/3 off adult single and return fares. This is available at any time.
I’m over 60, do I get any discount on Falcon?
Yes, you can get a 1/3 off adult single and return fares. This is available at any time.
I'm over 25 and in full time education, do I get any discount on Falcon?
No, 1/3 off adult single and return fares is only available to under 25s, over 60s and concessionary pass holders.
Can I use niterider on Falcon?
We're sorry, but niterider is not valid for use on the Falcon.
Can I use my concessionary pass?
Concessionary passes are no longer valid for travel on the Falcon coach.
I'm a wheelchair user, can I travel on Falcon?
Yes, we have a dedicated wheelchair space on Falcon however this must be reserved to ensure it is available for the trip you want. We can also only safely pick up/set down wheelchair users at a limited number of stops. These are:
- Plymouth Bretonside
- Laira Flyover
- Honiton Road Park & Ride and Barn Owl
- Taunton Blackbrook Park
- Brent Knoll Fox & Goose
- Bristol Airport
- Bristol City Centre
To reserve the wheelchair space only please email [email protected] at least 24 hours in advance of the time you intend to travel. You can either buy your ticket to travel direct from your driver on the day of travel or in advance via megabus.com.
Can I take my pushchair with me?
Pushchairs can be taken with you but must be folded up and put in the hold when you are travelling.
What is your luggage policy?
We do not check luggage or provide receipts for luggage transported on the coach by the passenger. We don’t mind what your luggage is packed in, we only ask that it weighs no more than 20kg and be no bigger than a standard ‘large’ suitcase. The maximum size of a single bag is 200cm (width + height + depth). Alternatively, you may take two or three bags so long as they do not occupy more space than a single bag of these dimensions or exceed the maximum weight limit of 20kg once combined.
You can also take a piece of small hand luggage on board with you and it must fit either on your lap or under the seat in front of you. Please be advised that anyone travelling with more than their luggage allowance may have items refused at busy times.
Subject to available space, we can also carry bicycles, surfboards and golf clubs. All items must be appropriately secured and are carried at the owner’s risk.
If we are able to carry these items on any journey, it does not mean that we will be able to carry it on your subsequent journeys. For your safety and the security of your items, only the driver is allowed to stow items in the luggage hold.