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Stagecoach West Scotland changes to bus services

Changes to bus services in Ayrshire, Cumbernauld from 17th July and in Dumfries and Galloway from 7th August 2022.


What’s changing across Ayrshire and Cumbernauld? 

From 17th July 2022, the following bus services will no longer be operated by Stagecoach West Scotland:

Service X16 Ayr to Kilmarnock 
Service X34/X36 Ardrossan to Glasgow 
Service X28 Cumbernauld to Glasgow 

Please continue to read the information below for a full list of alternative bus and transport options available. 

Why?


Over the past two years of the pandemic, local communities and passengers have benefited from central and local government support for bus services.  This support, combined with the steps we have taken to protect jobs and bus services, has kept bus networks moving and people connected to education, health services, and employment.   

The pandemic has accelerated long-term changes to the local economy and the communities we serve and these have affected travel patterns.  Despite people slowly returning to public transport, there are still fewer people travelling than before the pandemic. As we look to operate our services post-pandemic, we must adjust our networks to reflect these changes.

A spokesperson for Stagecoach West Scotland said: “The new timetable reflects the new travel patterns we have seen coming out of the pandemic, current levels of passenger demand, rising costs, sector-wide recruitment challenges and the need to ensure the most sustainable bus network for the long term.

“We remain absolutely committed to working with Scottish Government and local authority partners, as well as other stakeholders, to deliver the best networks we can for local communities, taking account of the current difficult environment and the changes we have seen in when and how people travel.

"We never take these decisions lightly and we are extremely sensitive to the impact that any changes can have on our local communities. We have carried out a four-week consultation on these changes with Strathclyde Partnership for Transport (SPT) and as part of their obligations, SPT also ensure that any impacted local authorities are aware of the planned changes."

Costs to bus operators have significantly increased, this means that services which previously struggled to cover their operating costs are now unsustainable. Like many industries, Stagecoach West Scotland has a significant shortage of qualified bus drivers and engineer's post-pandemic.  Although we have had a good response to our recruitment campaigns, it takes approximately 12 weeks to train a driver, this means we still have a shortfall of drivers which has had a significant impact on service delivery around Ayrshire and Cumbernauld. By making these changes we can ensure that other essential services in the area are continued, we can operate existing services more reliably and better improve the work-life balance of our employees. Each of us, supporting bus, can be part of a national effort towards a safer, fairer, healthier, greener, stronger Scotland.  We remain committed to working with local authorities and the government to deliver good local bus connections.   

 

Full Details of Services No Longer Operating from 17th July 2022

 

Service X16 Ayr to Kilmarnock

From 17th July 2022, the Service X16 Ayr to Kilmarnock will no longer operate.  

Customers travelling between Ayr and Kilmarnock will be able to travel on board Service 4 between Ayr and Kilmarnock.

  • Service 4 departs every 30 minutes and provides an earlier and later evening service than the current X16 service between Ayr and Kilmarnock.
  • The first service from Ayr Bus Station departs at 06:15 and from Kilmarnock Bus Station at 05:30.
  • The last service from Kilmarnock Bus Station leaves at 20:48 and the last service from Ayr Bus Station leaves at 21:45.
  • Service 4 connects the towns of Ayr, Prestwick, and villages of Monkton and Symington with Kilmarnock and serves Hansel Village stops on the A77. 
  • Students living and travelling between UWS Ayr and UWS Kilmarnock can travel on board Service 4, the closest stops from UWS Ayr are Ayr Bus Station or Main Street Ayr, approx. a 6 min walk. 
  • There is no additional travel time between Kilmarnock Bus Station and UWS Kilmarnock by using service 4.
  • Current tickets and fares remain valid with no change to cost or validity.
  • Those travelling from Whitletts Road, Ayr have access to a range of local bus service options to travel to and from Ayr Bus Station. 

 

Download a copy of the Service 4 timetable here.


Further travel options include the X77 express service between Ayr Bus Station and Kilmarnock Bus Station. 

  • Kilmarnock is served by the X77 from Ayr Bus Station between 17:40 - 21:40 Monday to Friday. 
  • Kilmarnock is served by the X77 from Ayr Bus Station at 06:25, 07:10 and from 17:40 - 21:40 on a Saturday. 
  • Kilmarnock is served by the X77 from Ayr Bus Station at 18:40 and 20:40 on a Sunday.

 

Download a copy of the Service X77 timetable here.

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Service X34 / X36 Ardrossan to Glasgow 


From 17
th July 2022, the Services X34 and X36 Ardrossan - Glasgow will no longer operate.

Update 22nd June 2022:

Representatives from Stagecoach West Scotland have met with a number of local MSPs to discuss the timetable changes from July.  

Following discussions, we have committed to looking into whether there could be an opportunity to support a more limited connection service between Beith and Glasgow.  No decision has been taken at this point regarding the introduction of a reduced or basic timetable, the X34/X36 remains unviable, and we must ensure that we have the most suitable bus networks in place for the long term. 

The future scope of the local bus network depends on people in local communities supporting the viability of services by using them, and by switching from car to greener public transport as much as possible. 

We will keep customers and stakeholders informed once our assessment work has been completed. 

Q. I live in Beith and commute to Glasgow for work / study / health / leisure, how will I now travel? 
A. Stagecoach Service 25 operates between Beith, Glengarnock, Kilbirnie, Dalry, Kilwinning and Irvine, this service can be used to travel to the closest train station for a Scotrail service to Glasgow 

 

Q. I live in Beith and commute to the Three Towns (Ardrossan, Saltcoats, Stevenson) for work / study / health / leisure, how will I travel? 
A. Stagecoach Service 25 operates between Beith, Glengarnock, Kilbirnie, Dalry, Kilwinning and Irvine, customers can change in Kilwinning to travel on Service 11 (operating every 12 mins from 17th July 2022). 

Q. I live in the Three Towns area and commute to Glasgow for work / study / health / leisure, how will I travel? 
A. Service 11 can be used to travel to Kilmarnock for the express X76 service between Kilmarnock and Glasgow.  This trip would take approx 20. minutes more than the current X36 service. 

Customers travelling locally around Garnock Valley between Bourtreehill, Irvine and Beith will continue to be able to travel on board Services 25, 25A/B/C.

Download a copy of the Service 25, 25A/B/C timetable here.
Download a copy of the Service 11 timetable here.
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Service X28 Cumbernauld to Glasgow

From 17th July 2022, the X28 Cumbernauld – Glasgow will no longer operate.  

Customers travelling between Cumbernauld and Glasgow will be able to travel on board Services X25 and X25A.

The X25 route serves Abronhill, Kildrum, Cumbernauld Town Centre, Greenfaulds High School, Royal Infirmary, Glasgow Buchanan Bus Station 

The X25A route serves Abronhill, Kildrum, North Carbrain, Greenfaulds High School, Royal Infirmary

From 2024 Monday to Friday, the X25 serves the same route as the current X28, with some additional services on a Saturday and Sunday also serving the area. 

Download a copy of the X25 and X25A timetable here.

Alternative Services to Glasgow 

Other operator information including local services operated by Canavans is available from traveline.info.

Stagecoach East Scotland services X27 and X24 are available, please use the Stagecoach Journey Planner for more information. 

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Full Details of Timetable Changes from 17th July 2022

 

Timetable Revision Service 1 Ayr 

From 17th July 2022, the Service 1 Hayhill to Masonhill timetable will be revised.

Following a review of the service to better improve the reliability of the service, the timetable will operate every hour with the full route served.

Please check back for timetable information.

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Timetable Revision Service 11 Kilmarnock - Ardrossan

From 17th July 2022, the Service 11 Kilmarnock to Ardrossan timetable will be revised.

Following a review of the service to better improve the reliability of the service, the timetable will be changed to operate every 12 minutes during school term time and every 15 minutes at the weekend and school holidays.

Please check back for timetable information.

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Timetable Revision Service 58/60/358/360 Ayr - Stranraer 

From 17th July 2022, the Service 58/60/358/360 Ayr - Stranraer timetable will be revised with some tendered services being removed by Strathclyde Partnership for Transport (SPT), due to this knock on effect we have had to remove the Service 58 1920 departure from Ayr.

58 1920 Ayr - 2037 Girvan
358 2037 Girvan - 2139 Stranraer
358 2215 Stranraer - 2312 Girvan
358 2305 Girvan - 0019 Ayr

Ayr to Girvan via Dailly will still be served by the 1820 service 58 and the 2020 service 358. 

Ayr to Maybole is also served by the 1948 service 361 via Ayr Hospital.

The following journey will change departure times to leave 10 minutes earlier from 17th July 2022:

Current Service 60 departing Girvan at 2312 arriving in Ayr at 0002 will now depart at 2302, arriving in Ayr at 2350.


Between Stranraer and Cairnryan trips departing Stranraer will depart slightly earlier to provide 13 minutes of running time between Stranraer and Cairnryan.  This excludes the school day trip from Stranraer Academy to ensure children can still catch the bus.
Journey times from Cairnryan are not being changed.

Please check back for timetable information.

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Timetable Revision Service X76B Kilmarnock - Cumnock 

From 17th July 2022, the Service X76B Kilmarnock - Cumnock timetable will be revised following a review of tendered services by Strathclyde Partnership for Transport (SPT).

The departure times between Crookedholm and Auchinleck will be adjusted by a few minutes.

For example, current departures from Hurlford will change from 1927 to 1926.

Please check back for timetable information.

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Timetable Revision Service X76 Extension Kilmarnock - Irvine 17th July 2022

We have not operated the X76 extension between Kilmarnock and Irvine since March 2020 and the decision has been made that this will not be reinstated.  

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What’s changing across Dumfries and Galloway? 


Stagecoach West Scotland would like to advise customers of timetable changes to some tendered services operating around the Dumfries and Galloway area.  

From the 7th August 2022, the following tendered services will no longer be operated by Stagecoach West Scotland.

Service 221/222 Sanquhar - Kirkconnell

The contract for this service has been awarded to Brownrigg’s Coaches. 


Service 502A Dumfries – Castle Douglas – Kirkcudbright

The contract for this service has been awarded to McCalls Coaches.


Service 501A Dumfries – Castle Douglas

We will continue to operate the 501 journeys within this service.  However, the 501A journeys have been awarded to McCalls Coaches.