Stagecoach cares

Stagecoach Cares – working hard to get you from A to B

We pride ourselves on placing our customers at the heart of everything we do. Here are just some of the ways Stagecoach Cares about you. 

Tell us why you use our buses for things you Care about – you could win a 4 week Stagecoach Yorkshire bus ticket!

Our #StagecoachCares competition is now closed and we will be selecting three winners at random soon! Good luck to everyone who entered!

Why Stagecoach Cares

We’re committed

We keep your bus fares low in South Yorkshire and Chesterfield, and have done since 1995. In fact, we were recently confirmed Britain’s best value bus company for the third time running by Transport Focus .

We listen

We use your feedback to shape our services and improve our standards. Every customer comment is considered and responded to.

We’re considerate

We clean our buses every day and regularly replace our bus seats to make your journey a pleasant one.

We’re social

Our dedicated Twitter team @StagecoachYrks  can help you with any questions you have about our services and tweet live bus information to keep you informed.

We work together

We’re part of Sheffield  and Rotherham Bus Partnerships,  where bus companies and local authorities strive to make buses better.

We’re careful

We have Greenroad telematics software installed on every bus in South Yorkshire and Chesterfield. This helps us drive smoothly, and gives you a more pleasant journey.

We’re loved

99% of our customers throughout South Yorkshire and Chesterfield surveyed in 2014 intend to keep on using our buses.

We’re clean and green

We've introduced 40 new greener hybrid buses  since 2012 in Sheffield, to help reduce emissions for cleaner air.

We’re evolving

In 2014, we invested £1.2 million in luxury Stagecoach Gold  buses serving Matlock, Chesterfield and Sheffield. They have more environmentally friendly engines, free Wi-Fi and Italian hand stitched leather seats.

We’re supportive

We work with local charities to give away thousands of pounds of free advertising every year. These include The Children’s Hospital, St Lukes Hospice, Weston Park Hospital CancerCharity and Barnsley Hospice.

We’re safe

CCTV and dedicated Inspectors on our buses make sure you are comfortable and relaxed.

We’re connected

We offer customers free Wi-Fi  on over a hundred of our buses in South Yorkshire and Chesterfield.

We make sure you’re comfortable

According to our recent customer tracking surveys in 2014, nine out of ten of our customers are happy with the way we drive our buses.

We’re punctual

All of our buses have real time GPS tracking systems. It helps us keep our buses on time and you can find out where they are.

We’re reliable

In 2014, our teams worked so hard we ran 99.3% of our scheduled buses.

We’re champions

99% of our customers recently surveyed in South Yorkshire and Chesterfield told us they intend to keep on using our buses.

Our #StagecoachCares competition is now closed and we will be selecting three winners at random soon! Good luck to everyone who entered!

Stagecoach Cares Information
*Source Transport Focus survey 2014 -
** Annual Customer Tracking Surveys 2014 completed throughout Stagecoach Yorkshire in Barnsley, Rotherham, Doncaster, Sheffield and Chesterfield
*** Stagecoach Yorkshire Annual Reports 2013-2014