Our switchboard is open from 09:00 to 17:00, Monday to Friday.
Please see below for local depot information
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|Head Office||01228 597222|
Fax: 01228 400464
Telephone: 0845 609 1266
Stagecoach Cumbria and North Lancashire, Second Floor, Broadacre House, 16-20 Lowther Street, Carlisle CA3 8DA.
We really value your opinion on how we are doing - please feel free to drop us an email or write to us.
Follow us on Twitter @stagecoachcnl to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).
Please remember to include details of the route, date and time of the bus journey you were on.
If you have a lost property enquiry, please contact the depot in the area you were travelling in when you lost the item:
Please see our guide to tickets for a summary of our tickets and passenger types in Cumbria and North Lancashire and if you still have a question, please call or email us.
Legal identity || Stagecoach in Cumbria and North Lancashire is a trading division of Stagecoach (North West) Limited. Stagecoach in Cumbria and North Lancashire also trades as Stagecoach in Lancaster. Registered Office: Stagecoach North West Limited, Daw Bank, Stockport, SK3 0DU (Registered in England and Wales No. 123665)
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
They're open from 07:00 to 22:00 on weekdays and 08:00 to 22:00 at weekends.
Telephone: 0871 200 22 33*
*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.
For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:
Telephone: 0345 810 1000* or
Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.
* Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.
Please use our online form to report your lost or stolen ticket, or you can contact your local Stagecoach Bus office.
Telephone: 01228 597222 or
For online paper ticket enquiries (eg unirider and annual tickets) please contact us:
Telephone: 0141 352 4462* or
Lines are open 09:00 to 17:00, Monday to Friday, excluding Bank Holidays.