Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page


In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
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  • Contact Stagecoach in

    East change area
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    • Head office and ticket enquiries

      Head Office:

      Our switchboard is open from 9:30 to 12:00 and 13:00 to16:30, Monday to Friday.

      Telephone:01223 433 250

      Fax: 01223 433 275

      Email: [email protected]

      Address: Stagecoach, 100 Cowley Road, Cambridge, CB4 0DN

      Cambridge depot:

      Our switchboard is open from 9:30 to 12:00 and 13:00 to16:30, Monday to Friday.

      Telephone:01223 433 250

      Fax: 01223 433 275

      Email: [email protected]

      Address: Stagecoach, 100 Cowley Road, Cambridge, CB4 0DN

      Disability helpdesk

      Email: [email protected]
      Telephone: 01223 433 2500

      Bedford depot:

      Our switchboard is open from 09:00 to 16:00, Monday to Friday.

      Telephone: 01234 220 030
      Fax: 01234 220 044
      Email: [email protected]
      Address: Stagecoach, All Hallows Bus Station, Bedford, MK40 1LT

      Disability helpdesk

      Email: [email protected]

      Telephone: 01234 220 030

      Fenstanton depot:

      Our switchboard is open from 09:00 to 14:00, Monday to Friday.

      Telephone: 01480 309 080

      Fax: 01480 301 197

      Email: [email protected]

      Address: Stagecoach, Cambridge Road, Fenstanton, PE28 9JB

      Disability helpdesk

      Email: [email protected]

      Telephone: 01480 309 084

      Peterborough depot:

      Our switchboard is open from 09:30 to 12:00, Monday to Friday.

      Telephone: 01733 207 860

      Fax: 01733 207 879

      Email: [email protected]

      Address: Stagecoach, 351 Lincoln Road, Peterborough, PE1 2PF

      Disability helpdesk

      Email: [email protected]

      Telephone: 01733 207 860

      Feedback

      We really value your opinion on how we are doing - please feel free to drop us an email or write to us.

      Follow us

      Follow us on Twitter @stagecoach_east to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).

      Please remember to include details of the route, date and time of the bus journey you were on.

      Guide to tickets

      Please see our guide to tickets for a summary of our tickets and passenger types in East England and if you still have a question, please call or email us.

      Legal identity

      Cambus Ltd trades as Stagecoach East, Stagecoach in Bedford, Stagecoach in Cambridge, Stagecoach in Huntingdonshire and Stagecoach in Peterborough.

      Registered Office: Cambus Ltd, Shared Services Centre, One Stockport Exchange, 20 Railway Road, Stockport, Cheshire, SK1 3SW (Registered in England No. 01822941)

      Go West Travel Ltd trades as Stagecoach in Peterborough. 

      Registered Office: Go West Travel Ltd, Shared Services Centre, One Stockport Exchange, 20 Railway Road, Stockport, Cheshire, SK1 3SW (Registered in England No. 01822941)

    • Timetable help

      Traveline

      If you can't find the timetable information you need on our website, please contact Traveline for full timetable information. 

      They're open from 07:00 to 22:00 on weekdays and 08:00 to 22:00 at weekends.

      Telephone: 0871 200 22 33*

      *Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.

      Stagecoach head office

      If you still haven't found what you're looking for, please  call,  tweet  or email our Stagecoach East head office from 08:30 to 17:00, Monday to Friday.

      Telephone: 01223 433 250

      Twitter: @stagecoach_east

      Email: [email protected]

    • Online sales help

      Smartcard help

      For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:

      Telephone: 0345 810 1000* or

      Email: [email protected]
       

      Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.

      * Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.

      Lost paper tickets (East)

      Please use our online form to report your lost or stolen ticket, or you can contact your local Stagecoach Bus office.

      Telephone: 01223 433 250 or

      Email: [email protected]

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