We want to reassure you that, we’re still running our revised services and we are continuing to take our lead from the latest government guidelines. For those with an essential need to travel, there are some things we can all do to help keep everyone safe, including practising social distancing by sitting on your own wherever possible, using contactless payment if you can and taking your newspaper home with you. Please check service updates for up to date information or see our Coronavirus page
Our switchboards are open from 09:00 to 17:00, Monday to Friday.
Due to ongoing changes at Preston Bus Station the switchboard is open between 07:00 - 15:15, Monday - Friday.
Please see below for depot information:
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|Liverpool||0151 330 1000|
|Birkenhead||0151 330 1000
|Disability helpdesk*||0151 545 2551|
*Please note our disability helpdesk is open Mon - Fri 8am - 4pm
Email: For all Merseyside enquiries please email: firstname.lastname@example.org
Head Office, Gillmoss Bus Depot, East Lancashire Road, Liverpool,L11 0BB
We really value your opinion on how we are doing - please feel free to drop us an email or write to us.
Follow us on Twitter @stagecoachmcsl to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).
Please remember to include details of the route, date and time of the bus journey you were on.
If you have a lost property enquiry, please contact the depot in the area you were travelling in when you lost the item:
Please see our guide to tickets for a summary of our tickets and passenger types in the West of England and if you still have a question, please call or email us.
Glenvale Transport Ltd. (t/a Stagecoach Merseyside & South Lancashire), a company registered in England (03990677), whose registered office is: One Stockport Exchange, 20 Railway Road, Stockport, SK1 3SW
For smartcard (including student smart uniriders) enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:
Telephone: 0345 810 1000* or
Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
They're open from 07:00 to 22:00 on weekdays and 08:00 to 22:00 at weekends.
Telephone: 0871 200 22 33*
*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.