Our switchboard is open from 07:30 to 18:00, Monday to Friday.
Customer services: 03456 00 22 99
Disability helpline: 0345 600 9788
Stagecoach South East, Bus Station, St George's Lane, Canterbury, Kent CT1 2SY
We really value your opinion on how we are doing - please feel free to drop us an email or write to us.
Follow us on Twitter @StagecoachSE to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).
Please remember to include details of the route, date and time of the bus journey you were on.
Please see our guide to tickets for a summary of our tickets and passenger types in the South East of England and if you still have a question, please call or email us.
East Kent Road Car Co Ltd. Registered Office: One Stockport Exchange, 20 Railway Road, Stockport, United Kingdom, SK1 3SW (Registered in England & Wales No. 144585).
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
They're open from 07:00 to 22:00 on weekdays and 08:00 to 22:00 at weekends.
Telephone: 0871 200 22 33*
*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.
For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:
Telephone: 0345 810 1000*or
Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.