Coronavirus Update Close

We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.

We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.

You must wear a face covering throughout your journey, unless you are exempt. Find out more on our travelling safely pages for England, Wales and Scotland.

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Travelling on our services in South

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Which services have free Wi-Fi?
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Why have you switched off the on bus WiFi
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What happens if I don't have photo ID?
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What should I do if there's no space on the bus for my pram or wheelchair?
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Can I bring my pet on the bus?
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Can I bring my wheelchair or mobility scooter on the bus?
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Can I stop a bus and get on or off between stops?
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Can I take a pram on the bus?
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Can I take food or drink on the bus?
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Can I take my bike on the bus?
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Can I use my concessionary travel pass in England, Scotland and Wales?
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Can I use my e-cigarette on the bus?
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Can I use my Stagecoach ticket with another bus company?
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Do I need to provide a photograph for my megarider VIP or student tickets?
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Do you offer free Wi-Fi?
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How do I find out about Stagecoach bus services in my area?
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How much luggage can I take on the bus?
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How safe are your buses?
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I am blind/visually impaired or hearing impaired. How can I get more information about my local services?
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I can't use the Wi-Fi on the bus. What should I do?
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I’m disabled. How do I find out if I can use the bus?
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  • Contact Stagecoach in

    South change area
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    • Meet the Team

      Click here to meet the Stagecoach South Team

    • Head office and ticket enquiries

      Call us on 0345 121 0190 our phone lines are open Monday to Friday between 9am and 4pm. The phone lines will be closed for one hour between 12pm and 1pm.

      Our phone lines are closed on Bank Holidays.

      Our travel shops located at Aldershot, Basingstoke, Winchester and Worthing have now closed permanently.

      Email: [email protected]

       

      Disability Helpdesk

      Email: [email protected]

       

      Postal Address

      Stagecoach South,The Bus Station, Southgate, Chichester, West Sussex, PO19 8DG

       

      Feedback

      We really value your opinion on how we are doing - please feel free to drop us an email, complete our online feedback form, or write to us.

      Follow us

      Follow us on Twitter @stagecoachsouth to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).

      Please remember to include details of the route, date and time of the bus journey you were on.

       

      Lost property

      For lost property, please email us at [email protected].

       

      Guide to tickets

      Please see our guide to tickets for a summary of our tickets and passenger types in South England and if you still have a question, please call or email us.

       

      Legal identity

      Stagecoach(South)Ltd

      Registered Office: One Stockport Exchange, 20 Railway Road, Stockport, SK1 3SW (Registered in England & Wales No 1673542)

    • Online sales help

      Smartcard help

      For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:

      Telephone: 0345 810 1000* or

      Email: [email protected]
       

      Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.

      * Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.

      Paper ticket help

      For online paper ticket enquiries (eg unirider, 13 week and annual tickets) please contact us:

      Email: [email protected]

       

    • Timetable help

      Traveline

      If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.

      They're open from 07:00 to 22:00 on weekdays and 08:00 to 22:00 at weekends.

      Telephone: 0871 200 22 33*

      * Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.

      Stagecoach head office

      If you still haven't found what you're looking for, please call, tweet or email our Stagecoach South head office from 09:00 to 17:00, Monday to Friday.

      Telephone: 0345 121 0190

      Twitter: @stagecoachsouth

      Email: [email protected]

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