Travelling on our services in South

Opening hours:

Our switchboard is open from 09:00 to 17:00, Monday to Friday.

Telephone: 0345 121 0190

Fax:01243 528743

Email: south.enquiries@stagecoachbus.com

Disability Helpdesk

Telephone: 0345 121 0190 (Option 0)

Email: south.disabilityhelpdesk@stagecoachbus.com

Postal Address

Feedback

We really value your opinion on how we are doing - please feel free to drop us an email or write to us.

Follow us

Follow us on Twitter @stagecoachsouth to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).

Please remember to include details of the route, date and time of the bus journey you were on.

Lost property

For lost property, please contact the customer services team on 0345 121 0190 and select the relevant option for the depot required or visit one of the travel shops. Our staff will attempt to find your property, however, please remember that this relies on the property being returned to us and with buses travelling all over the region, it could take some time to reach the lost property store.

Guide to tickets

Please see our  guide to tickets for a summary of our tickets and passenger types in South England and if you still have a question, please call or email us.

Legal identity

Stagecoach in Portsmouth, Stagecoach in Hampshire, Stagecoach in Hants & Surrey and Stagecoach in the South Downs. Registered Office: Stagecoach(South)Ltd, Daw Bank, Stockport, SK3 0DU (Registered in England & Wales No 1673542)

Smartcard help

For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:

Telephone: 0345 810 1000* or

Email: customer.support@stagecoachsmart.com
 

Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.

*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.

Paper ticket help

For online paper ticket enquiries (eg unirider, 13 week and annual tickets) please contact us:

Telephone: 0141 352 4462* or

Email: online.sales@stagecoachbus.com 

 
Lines are open 09:00 to 17:00, Monday to Friday, excluding Bank Holidays.

*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.

Traveline

If you can't find the timetable information you need on our website, please contact Traveline for full timetable information. 

They're open from 07:00 to 22:00 on weekdays and 08:00 to 22:00 at weekends.

Telephone: 0871 200 22 33*

*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.

Stagecoach head office

If you still haven't found what you're looking for, please  call,  tweet  or email our Stagecoach South head office from 09:00 to 17:00, Monday to Friday.

Telephone: 0345 121 0190

Twitter: @stagecoachsouth

Email: south.enquiries@stagecoachbus.com