Other in West Scotland

Disability Helpdesk

Telephone: 0345 121 0190

To find out more about getting your mobility scooter approved as suitable for travel by bus, please read the Confederation of Passenger Transport (CPT) guidance

For more information on our wheelchair accessible vehicles go to our Conditions of Carriage.

Journey Assistance Cards are available if you need a bit more help when using the bus. Find out more about our Journey Assistance Programme.

Opening hours:

Our switchboard is open from 09:00 to 17:00, Monday to Friday.

Telephone: 

Ardrossan - 01294 607007
Arran - 01770 302000
Ayr - 01292 613 500
Cumbernauld - 01236 862389
Dumfries - 01387 253496
Kilmarnock - 01563 525192
Stranraer - 01776 704484

Fax: 01292 613 502

Email: westscotland.enquiries@stagecoachbus.com

Disability Helpdesk

Postal Address

Feedback

We really value your opinion on how we are doing - please feel free to drop us an email or write to us.

Follow us

Follow us on Twitter @StagecoachWScot to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).

Please remember to include details of the route, date and time of the bus journey you were on.

Guide to tickets

Please see our  guide to tickets for a summary of our tickets and passenger types in West Scotland and if you still have a question, please call or email us.

Legal identity

Western Buses Ltd, trading as Stagecoach West Scotland, Stagecoach Western and Stagecoach Glasgow. Registered Office: 10 Dunkeld Road, Perth PH1 5TW. Registered in Scotland No.131237.

Traveline

If you can't find the timetable information you need on our website, please contact Traveline for full timetable information. 

They're open 24 hours a day, 7 days a week.

Telephone: 0871 200 22 33*

*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.

Stagecoach head office

If you still haven't found what you're looking for please tweet or email our Stagecoach West Scotland head office from 09:00 to 17:00, Monday to Friday.

Twitter: @StagecoachWScot

Email: westscotland.enquiries@stagecoachbus.com

Smartcard help

For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:

Telephone: 0345 810 1000* or

Email: customer.support@stagecoachsmart.com
 

Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.

*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.

Paper ticket help

For online paper ticket enquiries (eg unirider) please contact us:

Telephone: 0141 352 4462* or

Email: online.sales@stagecoachbus.com 

 
Lines are open 09:00 to 17:00, Monday to Friday, excluding Bank Holidays.

*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.