Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page


In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
Stagecoach
No location set Set your location

Your Location

GO
Current location

Key reasons for providing your location

  • Booking local tickets
  • Local travel options
  • Service updates in your area

We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.

Close

Set your location to:

  • Book local tickets faster
  • Find local travel information easily
  • Stay up-to-date with local service updates
Set your location for services and tickets only in your area
GO
Current location

We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.

0 Basket (0 ticket)

Stagecoach Rewards in West Scotland

Stagecoach rewards
Stagecoach Rewards FAQs

  • Contact Stagecoach in

    West Scotland change area
    Close

    Set your location to:

    Set your location for services and tickets only in your area

    Clear
    GO
    Current location

    We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.

    Show contact information
    • West Scotland Disability Helpdesk

      Disability Helpdesk

      Telephone: 07736 892 253

      or email [email protected]

       

      To find out more about getting your mobility scooter approved as suitable for travel by bus, please read the Confederation of Passenger Transport (CPT) guidance

      For more information on our wheelchair accessible vehicles go to our Conditions of Carriage.

      Journey Assistance Cards are available if you need a bit more help when using the bus. Find out more about our Journey Assistance Programme.

    • Head office and ticket enquiries

      Opening hours:

      Our switchboard is currently closed due to the ongoing Covid-19 situation.

      For timetable and journey planning info you can call Traveline Scotland on: 0871 200 2233*

      Or email us at: [email protected]

       

      *calls cost 12p per minute plus your phone comany's access charge, charges from other providers or mobiles may vary.

       

      Disability Helpdesk

      If you'd like more information on our wheelchair accessible vehicles please contact 07736 892 253 or email [email protected]

       

      Postal Address

      Customer Services, Stagecoach West Scotland, Sandgate, Ayr, KA7 1DD

      Please note that office staff are working from home in line with government guidelines and therefore, at this time we will only be able to respond to enquiries we receive via Twitter and Email. 

       

      Feedback

      We really value your opinion on how we are doing - please feel free to drop us an email or write to us.

      If you have specific feedback about your service, please use this form to provide feedback

       

      Bus and Ticket Advertising 

      To find out how to promote your brand on Stagecoach buses anywhere within the UK, please visit Global or call them on 0800 808 5619. 
       
      To advertise on our bus tickets, please visit Ticket Media or call them on 0800 028 6778. 
       

      Follow us

      Follow us on Twitter @StagecoachWScot to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).

      Please remember to include details of the route, date and time of the bus journey you were on.

       

      Guide to tickets

      Please see our tickets page for a summary of our tickets and passenger types in West Scotland and if you still have a question, please call or email us.

       

      Legal identity

      Western Buses Ltd, trading as Stagecoach West Scotland, Stagecoach Western and Stagecoach Glasgow. Registered Office: 10 Dunkeld Road, Perth PH1 5TW. Registered in Scotland No.131237.

    • Timetable help

      Traveline

      If you can't find the timetable information you need on our website, please contact Traveline for full timetable information. 

      They're open 24 hours a day, 7 days a week.

      Telephone: 0871 200 22 33*

      *Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.

      Stagecoach head office

      If you still haven't found what you're looking for please tweet or email our Stagecoach West Scotland head office from 09:00 to 17:00, Monday to Friday.

      Twitter: @StagecoachWScot

      Email: [email protected]

    • Online sales help

      Smartcard help

      For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:

      Telephone: 0345 810 1000* or

      Email: [email protected]
       

      Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.

      *Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.

      Paper ticket help

      For online paper ticket enquiries (eg unirider) please contact us:

      Email: [email protected] 

Set your location to:

Clear
Current location

We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.

Close