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Due to scheduled maintenance, live times and tracking will not be available on our app and website from 2100 – 2300 on Wednesday 10th August. You'll still be able to plan a journey and view expected arrival information.

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Passenger Assistance Cards

Extra help and support for you

The Supertram Passenger Assistance Cards are available to download and print from our website and can be used on board Supertram to let our conductors know that you may need some extra help.

We have a variety of options available to suit your individual needs.  There is also a blank card available for you to write in any specific comments that may help our conductors assist you on your journey.

Passenger Assistance Cards may be helpful for our customers who have:

  • Limited Vision or hearing
  • Difficulties in communicating
  • Hidden disabilities
  • Educational needs
  • English is not your first language

We have both a colour and black and white option available.  Please select the option that suits you, print off your card and display this in your wallet alongside your travel pass or ticket.

Passenger Assistance Cards - Colour

Passenger Assistance Cards - Black and White