Coronavirus Update Close

Following government announcements on the roadmap out of lockdown and plans to gradually restore greater normality to everyday lives, we're making plans to get more services back on the road, including school services from 8th March. Please continue to check our latest timetables page for more information.

Let's keep working together to make travel as safe as possible. We're still doing enhanced cleaning and limiting available seats. You can help by avoiding busy times, using contactless payment where you can, keeping your distance and taking your litter with you.

You must wear a face covering throughout your journey, unless you are exempt.

Find out more on our travelling safely pages for England, Wales and Scotland. You can keep up to date by checking our main Coronavirus page.

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Passenger Assistance Cards

Extra help and support for you

The Supertram Passenger Assistance Cards are available to download and print from our website and can be used on board Supertram to let our conductors know that you may need some extra help.

We have a variety of options available to suit your individual needs.  There is also a blank card available for you to write in any specific comments that may help our conductors assist you on your journey.

Passenger Assistance Cards may be helpful for our customers who have:

  • Limited Vision or hearing
  • Difficulties in communicating
  • Hidden disabilities
  • Educational needs
  • English is not your first language

We have both a colour and black and white option available.  Please select the option that suits you, print off your card and display this in your wallet alongside your travel pass or ticket.

Passenger Assistance Cards - Colour

Passenger Assistance Cards - Black and White