We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.
We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.
We warmly welcome mobility scooter users who have a Confederation of Passenger Transport (CPT) permit on our trams.
Mobility scooter users need a CPT permit to travel on our trams. Note that all wheelchair users may travel without a permit.
Some mobility scooters are too large for our trams and buses, so we can only carry scooters which:
‘Class 3’ scooters are not allowed as they are larger and capable of travelling at 6-8 mph. They are not designed to be carried on trams.
Mobility scooters must be approved for travel on buses. This is because scooter users sometimes need to make part of their journey by bus when there are disruptions or planned works on our tram network.
The assessment covers the design and size of the scooter, as well as the user’s ability to control and manoeuvre it safely.
We do not conduct assessments, but we accept CPT permits issued by all bus operators.
Assessments are carried out locally by First South Yorkshire and Stagecoach Yorkshire. To arrange an assessment, please call your local bus operator:
Once approved, you’ll be issued a ‘Permit for travel’ photo card, which contains the conditions of use and is valid for 5 years.
You must show your permit to the conductor when requested and it is only valid for the scooter that was assessed.
Other local bus operators that accept permits are:
**If the wheelchair area is already occupied, the conductor will decide whether you can board that tram or not.
Even if you have a permit, your scooter will not be carried if:
The permit may be withdrawn if the permit holder causes damage or injury to other passengers or the tram, or uses the permit with a scooter not used during the assessment.