We all need to do whatever we can to protect each other from Coronavirus, so in line with the latest government guidance, there are measures in place to help you to travel with confidence, including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering when using public transport, throughout your journey. Please avoid busy times, use contactless payment where you can and take your litter with you. For up to date information see our Coronavirus page.
There are temporary timetables in Wales between 25 October and 9 November due to a two-week Welsh Government lockdown.
Giving you accurate journey information is really important to us.
There are lots of different ways to find the journey information you need from us:
We want you to have a great journey on Supertram so:
Buying the right Supertram ticket for you is easy.
You can buy single, day and weekly tickets on board directly from the conductor.
Day and weekly tickets are also available on the Stagecoach Bus app.
Need a longer term ticket? 7 day, monthly and longer term tickets can be bought on our website.
There are times when we may experience disruption, either due to maintenance work or incidents which are beyond our control. If this happens, we'll:
We are committed to offering a safe, reliable and frequent service with polite, friendly and helpful staff.
Millions of people use our services each year, and we want all of them to enjoy their experience when travelling with Stagecoach Supertram. However if you would like to view ourComplaints Handling Process you can do so here.