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Keeping you in the loop

Stagecoach have taken over the former First Bus operations in Chester, Wirral and Wrexham

As customers may be aware, Stagecoach have now completed the purchase of First Bus operations in the Chester, Ellesmere Port, Wirral and Wrexham areas. We took over the operations on Sunday 13th January 2013.

Please bookmark this page, as it will be updated regularly with information on how the transition will affect our customers.

 

Click here to download a PDF copy of issue 1 of our 'Keeping you in the loop' leaflet - also available on buses.

Click here to download a PDF copy of issue 2 of our ' Keeping you in the loop' leaflet for great value introductory fares - also available on buses.

Services

All bus services currently provided by First will continue to be provided by Stagecoach. There will be no change to the routes or timetables. New timetable leaflets will be printed by Stagecoach to replace the First versions and our colleagues at Cheshire West & Chester Council and Merseytravel will be re-printing their publicity in due course to reflect the ownership change. Our website will also carry the timetables and some maps. Not all new leaflets will be available immediately, but don't worry - as we said before, no times are changing.

Fares

From Sunday 27th January 2013, we are replacing the former 'First' fares range with a brand new, great value range of Stagecoach tickets. For full details of the new ticket ranges and prices (which were revised on 7th April 2013), please click here to see our fares pages.

Buses

From the initial takeover, we will be operating a mixture of buses that will be in Stagecoach colours, either new, or transferred in from elsewhere. We will also be operating a number of the current First vehicles and these will appear in the existing First colours, but with Stagecoach names, until our programme to repaint buses is completed.

Keeping you in the loop...

We appreciate that the change of ownership may cause some concern for customers. As a result, we will do our best to keep everybody in the loop by uploading material to this website, placing posters on buses and producing printed material that will be available on buses and from outlets in the area. Our 'Customer Services' section of the website contains contact details in case you need to ask a question.

 

More information will be posted during as things move on, so don't forget to check back regularly.

 

    

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