Important update Close

It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page


Are there any security questions I have to answer if my card is lost or stolen?

You don't have to worry about answering any security questions.

You may be asked when you last used your StagecoachSmart card and what tickets were stored on it though. 

If you provide your Order ID or email used when you buy your ticket, that will help speed up the process.