Accessibility statement

At, our website visitors come first. We recognise the need for our website to be accessible to everyone.

The World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines(WCGA) are helping to make the web more accessible to users with disabilities and will benefit all users.

We’re actively working to increase the accessibility and usability of our website and doing our best to follow many of the industry standards and guidelines.

This website has, where possible, been built to conform to WCAG 2.0 Level AA accessibility standards.


The website has been built using code that generally conforms with W3C standards for HTML, XML and CSS. The website displays correctly in current browsers and we’ll work towards ensuring it displays correctly in future browsers.


JavaScript has been used across the site so please make sure that JavaScript is enabled in your web browser settings.

Journey Assistance cards

Journey Assistance Cards are available for you to use if you need a bit more help when using the bus. They’ll make it easier for you to let our bus drivers know what extra help you need.

Find out more about Journey Assistance Cards.

Our commitment

While we do our best to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. 

We are continually looking for solutions that will bring all areas of the site up to the same level of overall accessibility.

Contact us

If you experience any difficulty in accessing our website, please do contact us.