Important update Close

It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page


Contact us

If you have any queries or comments about our services, then don’t hesitate to contact us. Alternatively, you may find the answer you need in our useful FAQs. You'll find everything you need to know about how to contact Stagecoach on this page.

How do I Contact Stagecoach?

We’re here to help you. If your journey’s brought you to this page, then you must be looking for something. It’s easy to get what you need. Just choose from one of the options below to get started:

Need help with the Stagecoach Bus App? Use our app contact form

Left something on board? Fill in our lost property form

Need to know when your next bus will arrive? View your timetables or view live bus times

Want to plan your journey? Plan your journey now

Want to get a refund for a cancelled ticket? Fill in our refund request form 

Had a less than great experience? Or maybe you have positive feedback? Fill in our feedback form

Stagecoach Contact Number

If you still can't find what you are looking for in our FAQs, then call us on 0345 241 8000*

You can reach us between 8:00 and 18:00 from Monday to Friday and between 09:00 and 17:00 Saturday and Sunday.

 * Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.


Stay connected

For live service updates and to get in touch when you're on the go, you'll find us on social media. Access your local account

Local company information can be found in the About us section.