Important update Close

It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page


How do I find out what's happened when my bus doesn't turn up?

We're really sorry this has happened. But don't worry, we'll help you as best we can.

The best way to stay up to date and track your bus is by using the live times and live tracking features, either on our app or website. 

The Live bus information section on our website has the option of finding your bus. You can also see all your nearby bus stops. 

Feel free to give us feedback by getting in touch