Important update Close

It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page


How do I get a refund on my corporate app ticket?

Sometimes plans change and we no longer need our ticket for travel.

Usually, our standard refund policy applies for 7 day tickets. 

We recommend taking a look at your specific ticket terms and conditions for more details, or get in touch. 

For longer ticket durations, make sure to check with your organisation.