Important update Close

It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page


How do I stop receiving fares and service news?

If you don't want updates from us then you can choose to turn these off. Here's how:

On the app:

  1. Go to the hompeage menu
  2. Tap 'My account' or log in
  3. Turn the 'Please tell me about fares, services and other relevant news' switch from green to white                                                                                       

On the web:

  1. Log in or go to your account
  2. Click on 'About me' 
  3. Un-tick the box in the 'I would like to receive special offers and promotions' section