It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page.
Usually, we'll leave this up to the driver. It's important that you make them aware of what you're bringing onto the bus.
We want to make sure all our customers are comfortable and safe, including you. That's why we limit the size, type and quantity of luggage you can bring onto the bus.
If one of our drivers feels like your luggage is creating a safety risk, they unfortunately won't let you bring it on. We hope you understand. You can check out the full details of our luggage policy on the Conditions of Carriage page.