Important update Close

It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page


I’m getting prompted to update the app but it’s not working. What can I do?

To get the most out of your app and to make sure it's working properly, check that your iPhone software is version 11 or later. For the Android version, check that it's 5.0 or later.