It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page.
We're sorry about that and for any inconvenience it may cause. We're happy to resolve the issue for you.
For StagecoachSmart cards, please contact our StagecoachSmart helpline on 0345 810 1000.
Lines are open from 07:00 to 22:00 7 days a week, excluding Christmas Day.
Calls from landlines and mobiles to this number are charged at a national rate and may be covered by minutes packages.