What information will I need to provide when I buy my ticket online?

On our website, you'll be asked for the following information:

1. The Smartcard you want to register/replace/add your ticket to                                                                                                           
2. Full name of the ticket holder
3.  Full address
4. Telephone number
5.  Email address
6. Credit/debit card information, including full details of the card holder

If you're buying a student ticket, you'll also need to let us know:

• Where you're studying
• Your student ID number
• The length of your course
• Your year of study

On the app, once you've logged into your account, you only need your payment method information including full details of the card holder."