Lost tickets form

Please fill in the form below with the details of your query and a member of our team will be in touch.

We aim to respond to you and resolve your query within four working days.

If you bought your student bus pass at the University of Manchester Student Union, The MMU Union, a fresher's event or a TfGM Travel shop please contact us by email at [email protected]

Is your ticket lost or stolen? *

Date of loss or theft? *

What type of ticket have you got? *

If you have lost a student ticket which University or College do you attend?

Please provide your ticket expiry date *

This can be found in your email confirmation

How did you buy your ticket? *

Has your ticket already been replaced this year? *

Original ticket number (if known)?

Any other information?

Name *

Preferred way for us to contact you? *

Email address *

Telephone *

Search for an address

Address Line 1

Address Line 2

Town or city

County

Postcode

Country