Coronavirus Update Close

National lockdown restrictions are in place across England until 2 December but bus services are running as normal. You should only travel for work, education or other permitted reasons. 

In South Wales, all of our timetables will go back to what we were running before the 'firebreak' lockdown. There will also be some timetable changes to a number of Aberdare services to improve connectivity. 

The new tier system is in operation across Scotland, but if you need to travel, make sure you're up-to-date with what's happening in your area by checking the local government guidance.

We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering throughout your journey. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. Stay up to date on our Coronavirus page.

Stagecoach

How do I contact my local Stagecoach office?

Timetable Information?

Contact Traveline for full timetable information. Telephone: 0871 200 22 33 *

*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.

Smartcard Enquiries?

Telephone: 0345 810 1000 * or Email: [email protected]

* Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.

Lost Property Information?

Fill in our lost property form

Travel Shops

All travel shops are currently closed, unless stated in your area below.

Your local area information

To find you local contact numbers and more details, please click on your area in the list below or alternatively scroll down for the full list...

Cumbria button East button East Midlands button Greater Manchester button Merseyside button Midlands button North East button Oxfordshire button South button South East button South West button Yorkshire button West button East Scotland button North Scotland button West Scotland button South Wales button

 

Contact Stagecoach in Cumbria and North Lancashire

Carlisle Head Office

Our switchboard is open from 09:00 to 17:00, Monday to Friday. Please see below for local depot information

Barrow : 01229 433333

Carlisle : 01228 819090

Kendal : 01539 722 143

Morecombe : 01524 422217

Workington : 01900 604588

Email: [email protected]

Disability Helpdesk

Telephone : 0845 609 1266

Email: [email protected]

Postal Address

Stagecoach Cumbria and North Lancashire, Second Floor,

Broadacre House, 16-20 Lowther Street,

Carlisle CA3 8DA.

 

Contact Stagecoach in East

Cambridge Head Office

Our switchboard is open from 09:30 to 12:00 and 13:00 to 16:30, Monday to Friday.

Telephone : 01223 433 250

Fax: 01223 433 275

Email: [email protected]

Postal Address

Stagecoach, 100 Cowley Road

Cambridge, CB4 0DN

Disability helpdesk

Email: [email protected]

Telephone: 01223 433 2500

Bedford depot

Our switchboard is open from 09:00 to 16:00, Monday to Friday.

Telephone: 01234 220 030

Fax: 01234 220 044

Email: [email protected]

Postal Address

Stagecoach, All Hallows Bus Station,

Bedford, MK40 1LT

Disability helpdesk

Email: [email protected]

Telephone: 01234 220 030

Fenstanton depot

Our switchboard is open from 09:00 to 14:00, Monday to Friday.

Telephone: 01480 309 080

Fax: 01480 301 197

Email: [email protected]

Postal Address:

Stagecoach, Cambridge Road

Fenstanton, PE28 9JB

Disability helpdesk

Email: [email protected]

Telephone: 01480 309 084

Peterborough depot

Our switchboard is open from 09:30 to 12:00, Monday to Friday.

Telephone: 01733 207 860

Fax: 01733 207 879

Email: [email protected]

Postal Address

Stagecoach, 351 Lincoln Road,

Peterborough, PE1 2PF

Disability helpdesk

Email: [email protected]

Telephone: 01733 207 860

 

Contact Stagecoach in East Midlands

Lincoln Head Office

Our switchboard is open from 08:30 to 17:00 from Monday to Friday

Telephone: 0345 605 0 605

Email: [email protected]

Disability Helpdesk

Telephone: 01522 663532

Email: [email protected]

Postal Address:

Stagecoach East Midlands, Warneford House

Runcorn Road, Lincoln, LN6 3QP.

Hull Disability Helpdesk

0830 to 1700 Monday to Friday

Telephone: 01482 212 899

Email: [email protected]

Postal Address

Stagecoach in Hull, Foster Street,

Hull, HU8 8BT

Travel Shops

Our travel shop in Skegness is now open.

 

Contact Stagecoach in East Scotland

East Scotland Head Office

Were available from 09:00 to 17:00, Monday to Friday.

Fax: 01383 660877

Email: [email protected]

Disability Helpdesk

Telephone: 01383 660880

Email: [email protected]

Postal Address

Customer Services, FREEPOST STAGECOACH

 

Contact Stagecoach in Manchester

Manchester Head Office

Our switchboard is open from 08:00 to 17:30, Monday to Friday, excluding Bank Holidays.

Telephone: 0161 273 3377

Email: [email protected]

Postal Address

Stagecoach Manchester, Head Office

Hyde Road, Manchester, M12 6JS

Disability Helpdesk

Telephone: 0161 276 2611

Email: [email protected]

Lost Property

If you unfortunately lose an item, please complete the lost property form and we will let you know if it has been handed in.

If we have your property we will arrange an appointment for you and let you know how to collect your item. We're sorry but without an appointment you will not be pick up your item.

 

Contact Stagecoach in Merseyside and South Lancashire

Merseyside and South Lancashire Head Office

Our head office is currently close, please see below depot numbers.

Our switchboards are open from 09:00 to 17:00, Monday to Friday.

Due to ongoing changes at Preston Bus Station the switchboard is open between 07:00 - 15:15, Monday - Friday.

Saturday - Sunday from 9am-4pm : 07557 009164

Birkenhead depot: 0151 645 8661

Chester depot: 01244 333 130

Liverpool depot: 0151 330 6200

Preston depot: 01772 255777

Email

For all Merseyside enquiries please email: [email protected]

[email protected]

[email protected]

Disability Helpdesk*

Telephone: 0151 330 6200

Email: [email protected]

*Please note our disability helpdesk is open Mon - Fri 8am - 4pm

Postal Address

Head Office, Gillmoss Bus Depot,

East Lancashire Road, Liverpool,L11 0BB

 

Contact Stagecoach in Midlands

Midlands Head Office

Email: [email protected]

We are available to answers e-mails from 08:00 to 17:00, Monday to Friday.

Disability Helpdesk

Email: [email protected]

Postal Address

Stagecoach Midlands, Main Road, Far Cotton,

Northampton, NN4 8ES

 

Contact Stagecoach in North East

North East Head Office

Our switchboard is currently closed. Current service information is available via pre-recorded message.

Telephone: 0191 566 0231

To speak with a Customer Communications Assistant, please contact us via email or on Twitter.

Email: [email protected]

Twitter: @StagecoachNE

Disability Helpdesk

Email: [email protected]

Postal Address

Stagecoach North East Head Office, Wheatsheaf,

Sunderland, SR5 1AQ

 

Contact Stagecoach in North Scotland

Highlands Head Office

We are sorry but our switchboard is currently closed. Please email: [email protected] or alternatively visit our twitter @StagecoachHLand to get service updates or ask a quick question.

Disability Helpdesk

Email: [email protected]

Aberdeen Depot

Disability Helpdesk

Email: [email protected]

Postal Address

Stagecoach in the Highlands, Inverness bus station,

Farraline Park, Inverness IV1 1LT

Bluebird Head Office

We are sorry but our switchboard is currently closed. Please email: [email protected] or alternatively visit our twitter @StagecoachBBird to get service updates or ask a quick question.

Postal Address

Stagecoach Bluebird, Union Square Bus Station,

Guild Street, Aberdeen, AB11 6NA

 

Contact Stagecoach in Oxfordshire

Oxford Head Office

We are sorry but due to low staff numbers we are currently working with a limited support team in customer services.

Our customer service team are available to help you by email ([email protected]), through social media (@stagecoach_ox and facebook at /StagecoachInOxfordshire) or by phone (01865 772250) between: 09:00 to 17:00 Monday to Friday

Closed weekends and Bank Holidays

Please note: We will be unable to take calls between 12:30 and 13:00 Monday to Fridays. Until further notice.

Disability helpdesk

Telephone: 01865 772250

Email: [email protected]

Postal Address

Stagecoach in Oxfordshire, Horspath Road,

Cowley, Oxford OX4 2RY

 

Contact Stagecoach in South

South Head Office

Call us on 0345 121 0190 our phone lines are open Monday to Friday between 9am and 5pm.

or email: [email protected]

Disability Helpdesk

Email: [email protected]

Postal Address

Stagecoach South, The Bus Station, Southgate,

Chichester, West Sussex, PO19 8DG

Contact Stagecoach in South East

South East Head Office

Our help hub is open from 10:00 – 12:00 and again between 13:00 – 15:00, Monday to Friday.

Phone number: 03456 00 22 99

Email: [email protected]

Postal Address

Stagecoach South East, Bus Station, St George's Lane,

Canterbury, Kent CT1 2SY

 

Contact Stagecoach in South Wales

South Wales Head Office

Our switchboard is open from 09:00 to 17:00, Monday to Friday (excluding bank holidays)

Email: [email protected]

We are available to answers e-mails from 09:00 to 17:00, Monday to Friday.

Telephone: 01633 485118

Disability Helpdesk

Telephone: 01633 485118

Email: [email protected]

Postal Address

Stagecoach in South Wales, 1 St. David’s Road

Cwmbran, Torfaen NP44 1PD

 

Contact Stagecoach in South West

South West Head Office

Our Customer Experience team are on hand between 06:00 to 20:00, Monday to Friday and 09:00 to 17:00, Saturday to Sunday.

Telephone: 01392 42 77 11

WhatsApp: 01392 42 77 11

Email: [email protected]

Barnstaple depot

Stagecoach, Unit 14 Benning Court, Riverside Road, Barnstaple, EX31 1QN

Exeter depot

Stagecoach, Matford Park Road, Exeter, EX2 8FD

Plymouth depot

Stagecoach, The Ride, Chelston Meadow, Plymouth, PL9 7JT

Torquay depot

Stagecoach, Regent Close, Torquay, TQ2 7A

 

Contact Stagecoach in West

West Head Office

Our switchboard is open from 09:00 to 17:00, Monday to Friday.

Telephone: 01452 418630

Email: [email protected]

Disability Helpdesk

Telephone: 01452 418630

Email: [email protected]

Postal Address

Stagecoach West

3rd Floor, 65 London Rd, Gloucester

GL1 3HF

Travel Shops

Gloucester travel shop opening Wednesday 1st July

Cheltenham travel shop opening Monday 29th June

 

Contact Stagecoach in West Scotland

West Scotland Head Office

Our switchboard is currently closed.

For timetable and journey planning Email: [email protected]

Disability Helpdesk

Telephone: 07736 892 253

Email [email protected]

Postal Address

Customer Services, Stagecoach West Scotland,

Sandgate, Ayr, KA7 1DD

 

Contact Stagecoach in Yorkshire

Yorkshire Head Office

Our customer relations team is here to help you from 09:00 to 17:00, Monday to Friday

Telephone: 01226 202555

Fax: 01226 346715

Email: [email protected]

Disability Helpdesk

Email: [email protected]

Telephone: 0345 2666 606

Postal Address

Stagecoach Yorkshire, Unit 4 Eldon Arcade,

Barnsley, S70 2JP

Please note that Chesterfield Coach Station is currently closed to members of the public.

 

Last updated at 10:40 on 25/06/2020