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Please take extra care when travelling and check for disruption before you set off. You can check the latest service updates for your area and plan your journey here. Stay safe, and thank you for your patience if your service is affected.

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Find services and tickets in your area faster. Set your location and you're good to go.

We care about protecting your privacy. View the Privacy Policy for details of how we collect and use your information.

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I'm not happy, how do I make a complaint?

To help us deal with your complaint more effectively, we recommend that you call us on 0345 241 8000

You can reach us between 8:00 and 18:00 from Monday to Friday and between 09:00 and 17:00 Saturday and Sunday. 

Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.

Users who have difficulty with speaking please Fill in our complaint form.