Coronavirus Update Close

Following government announcements on the roadmap out of lockdown and plans to gradually restore greater normality to everyday lives, we're making plans to get more services back on the road, including school services from 8th March. Please continue to check our latest timetables page for more information.

Let's keep working together to make travel as safe as possible. We're still doing enhanced cleaning and limiting available seats. You can help by avoiding busy times, using contactless payment where you can, keeping your distance and taking your litter with you.

You must wear a face covering throughout your journey, unless you are exempt.

Find out more on our travelling safely pages for England, Wales and Scotland. You can keep up to date by checking our main Coronavirus page.

Stagecoach

Stagecoach North East feedback form – tell us what you think

If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form below. You can use this form to tell us what you think about our routes and timetables, your experience during a bus journey, or anything else you think we need to know. You can also find our local contact details at the bottom of the page.

Please fill in all areas marked with an asterisk and any others that apply to you (*).

Local feedback form
Name
*
Email
*
What is your location?
Please provide town, street or postcode
*
Praise
Complaint
General comments
*
Our routes and timetables
The bus was full so did not stop
Bus was early or late
Social distancing
Driver customer service
Driving standards
Passenger behaviour
Vehicle cleanliness
Something else
*
Which bus route is your feedback about?
Please tell us both the route number and the destination, if known.
*
Work or education
Shopping
Health appointments
Personal appointments (e.g. bank, pharmacy, etc)
Visiting family and friends
Leisure and entertainment
Other
Where do you get ON this bus?
Where do you get OFF this bus?
If your feedback is about a specific bus journey you made.
Time of journey
If your feedback is about a specific bus journey you made.
Your comments
Please give as much detail as possible.
Yes
No
Not sure