We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.
We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.
15 Jan 2021
Bus services in Kent and East Sussex are set to change from Sunday 17 January.
The Government asked bus operators to adjust service levels to match travel requirements during the third national lockdown.
Bus operator Stagecoach has confirmed that most of its services in Kent and East Sussex will be adjusted from Sunday, with slight reductions to service levels on most bus routes. The new timetables have been released following discussions between local bus operators, Kent County Council and East Sussex County Council.
Stagecoach says its temporary timetables, which will operate across Kent and East Sussex until further notice, have been carefully designed to preserve journeys for key workers and cater for essential trips. It’s also intended that the bus network will help support the vaccination roll-out by providing access to some vaccination centres.
Stagecoach Managing Director, Joel Mitchell said, “Maintaining essential transport links is vitally important to our communities and it heartens me that in this lockdown we’re able to offer a greater number of services compared to the first lockdown last year.”
“This time we will be running around 75 per cent of our normal service levels, retaining key local journeys that our customers told us were vital to them. We’ve worked closely with Kent County Council and East Sussex County Council, to keep people on the move that need to be.”
Mr Mitchell stressed that Stagecoach were keen to step-up services again as soon as the vaccination programme advances and the situation improves. However he urged people not to make unnecessary journeys and to follow the government rules when using bus services. “It’s really important that we all follow the legal requirement to wear face-coverings unless exempt, and only make essential journeys. The sooner we reduce infections, the sooner we can start to get back to normal.”
He added, “I’m tremendously proud of our 1,300 remarkable and dedicated colleagues that have been through the turmoil of the last year along with everyone else, but maintain a determination to show-up, day-in-day out, to serve their community.”
The new timetables coincide with the news that bus operators, in partnership with Kent County Council and East Sussex County Council, will relax restrictions on the use of concessionary bus passes. From Monday, concessionary passes in both counties can be used before the 0930 threshold to enable elderly and vulnerable people in the community to travel freely for essential shopping and to and from vaccination appointments.
Stagecoach says that it has a range of measures in place to ensure customers can use its services safely and with confidence. All its buses are subject to an enhanced routine cleaning plan which includes daily sanitizing of all touch points (including hand rails, seat backs and window sills) and floors mopped with hospital-grade disinfectant. A wider-scope interior clean is carried out on a regular cycle and each one of its buses has its own vehicle history file, so an accurate record of all vehicle cleaning is kept to check and verify that nothing is missed.
Another of the measures the bus company has taken is to minimise cash handling by not issuing change on the bus. Stagecoach is continuing to accept cash on its buses, but its drivers are unable to give change back. Instead, overpayments are donated to Demelza Hospice Care for Children. The policy has so far collected over £56,000 for the charity.
The bus operator is encouraging all passengers to check its website for travel safety advice and information at www.stagecoachbus.com/SECovid19.