Following changes to government guidance in England and Wales more seats are available on our buses and standing is allowed. There will also be more seats available in Scotland.
Please continue to wear a face covering throughout your journey, unless you’re exempt.
For the latest travel information for England, Wales and Scotland, see our Coronavirus page.
We know that plans can change...
Our new Flexi tickets offer fantastic savings and put you in full control of your bus ticket, so we’re delighted to bring Flexi tickets to Sunderland.
Flexi tickets are just like our popular DayRider tickets. When you choose Flexi in bundles of 5 or 10, you have 12 months to choose which day to use your bus ticket - all while saving up to 30% on the cost!
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|Stagecoach Bus App|
On the App
Flexible tickets are easy and quick to buy on the Stagecoach Bus App. You can pay with a bank card, Paypal, Apple or Google Pay.
Simply find your Flexi ticket in the Multi-trip tickets section on the app. Once your payment is complete your tickets will immediately be stored in the app ready to activate and use.
Remember to only activate one ticket at a time on the day you need to use it.
Why are Flexi tickets only available in Sunderland?
Sunderland has been chosen to pilot this new ticket type available on the app. We hope to be able to bring Flexi tickets to more of our zones soon.
Can I buy a Flexi student ticket?
As this is a pilot Flexi tickets are only available for adults in Sunderland. We hope to be able to bring Flexi tickets to more of our ticket types (student, child, young person etc) soon.
Can I buy Flexi tickets online or on board?
Flexi tickets are currently only available on the Stagecoach Bus App.
Can I use my Flexi ticket on all the buses in Sunderland?
Yes! If there's a Stagecoach bus for your journey, your Flexi ticket will be accepted.
Using your mobile tickets:
Travel is only permitted where evidence of a valid ticket can be provided to the driver as you board the vehicle. It is your responsibility to ensure your phone battery has enough power to last your journey. If you are not able to power your phone to show your ticket to the driver then you will be required to purchase another ticket for your journey.
View our full conditions of carriage here.