Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales it is compulsory to wear a three layer face covering on public transport. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page

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Tees Flex

  

Welcome to Tees Flex!

Your on-demand bus service now available in Tees Valley.


Another day at the office? Heading into sixth form? A spot of retail therapy or enjoying a coffee with friends?

Demand Responsive Transport   has arrived!


Tees Flex - your bus, your way

Brought to you by Stagecoach in partnership with the Tees Valley Mayor  and  Combined Authority.

 

How does Demand Responsive Transport work?

Using the all-new Tees Flex app (iOS and Android), customers can hail a vehicle directly from their smartphone. The app's clever algorithms enable multiple passengers to seamlessly share the vehicle.

The technology directs passengers to a nearby 'virtual bus stop' (within a short walking distance) for their pick-up and drop-off points, allowing for quick and efficient shared trips - without lengthy detours, taking customers where they like, when they like!


Your journey begins with the Tees Flex app!

  1. Download the Tees Flex app now!
  2. Create your account
  3. Register your credit or debit card, or pay via PayPal

 

All set-up? You're ready to go!

  • Step 1 - Select your pick-up point from one of the ‘virtual bus stops’ - whichever is closest to you!
  • Step 2 - Choose your desired destination
  • Step 3 - Select   the   time   that's   best   for   you!
  • Step 4 - Your Tees Flex bus will be with you in a flash

 

 

COVID-19

Important travel restrictions in place on Tees Flex services due to the Coronavirus pandemic.

To ensure the safety of our customers and drivers, Tees Flex journeys are limited to four customers per vehicle. When booking via the Tees Flex app or telephone, you will be automatically be provided with the next available bus which can safely accommodate you and your travel companion/s.

Unfortunately, this additional safety measure will impact waiting times and we thank you for your understanding at this challenging time.

When using Tees Flex services, please adhere to the following guidance:

  • You will be required to wear a face covering
  • Only one person can sit in a double seat, unless you’re with a member of your household or social bubble
  • You must sit diagonal to the person in the row in front and behind. You should  leave the seat behind and next to them empty
  • Please leave the seat behind the driver free
  • Pay with contactless or the Tees Flex app if you can
  • Only travel if your journey is essential
  • Sanitise your hands before and after you travel
  • Remember to take your belongings and any rubbish with you

Still need more information? Take a look at our travelling safely FAQs.

 

Where can I travel with Tees Flex?

Tees Flex bus services are available in these three areas - to view a map of the destinations, please click on the relevant Area.

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Zone  Area  Primary Destinations  Secondary Destinations 
Redcar & Cleveland  Boosbeck, Boulby Village, Brotton, Carlin How, Charltons, Cowbar, Easington, East Cleveland Hospital, Kilton Thorpe, Lingdale, Liverton, Liverton Mines, Loftus, Margrove Park, Moorsholm, New Skelton, North Skelton, Skelton, Skelton Green, Skinningrove, Stanghow  Guisborough Market Place, Kirkleatham Museum, Marske Station, Redcar Station/Clock, Saltburn Station 
Hartlepool  Dalton Piercy, Elwick, Hart, Wynyard Hartlepool Transport Interchange, Maritime Avenue/Marina Way, Queens Meadow (36 bus southbound), University Hospital of Hartlepool, York Road/Victoria Road 
Darlington & Stockton
Aislaby, Bishopton, Brafferton, Carlton, Elton, Great Stainton, Hilton, Kirklevington, Little Stainton, Long Newton, Low Dinsdale, Maltby, Neasham, Old Stillington, Redmarshall, Sadberge, Stillington, Thewles, Thorpe, Whitton, Wolviston Village, Wynyard Village  Asda Darlington Superstore, Billingham Station, Darlington Town Centre, Darlington Station, Darlington Memorial Hospital, Eaglescliffe Station, Morrisons (Morton Park), Morrisons (North Road), Stockton High Street, Thornaby Station, Thornaby Town Centre, Teesside Park, Tesco Extra (Stockton), Tesco Superstore (Ingleby Barwick), West Park Hospital, Woodlands Hospital, Yarm High Street  

Please note: You can travel between any two Primary Destinations within a single zone, but not between zones. You’re also able to travel from a Primary Destination to a Secondary Destination as long as your journey is within the same zone.

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How much does a Tees Flex bus journey cost?

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Band

Distance

Adult Single

Adult Return

Under 19 Single

Concessions*

1

Under 2 miles

£1.00

£1.50

50p

FREE

2

2-5 miles

£2.00

£3.00

£1.00

FREE

3

5-10 miles

£3.00

£4.50

£1.50

FREE

4

Over 10 miles

£4.00

£6.00

£2.00

FREE

  • Under 19s
    Customers between the ages of 5 & 19 save 50% on all fares!  Accompanied children under 5 will be carried free of charge.

     Just head to your 'Promo Codes' found in the Options list and enter discount code 'teesu19' - your discount will be applied whenever you travel!

    Please note:
    This offer is available to customers aged under 19 only. You must be able to provide a valid form of ID upon request.

 

  • Concessions
    *Customers in possession of a valid Concessionary Travel card can travel free after 09:30am Monday-Friday (and any time on Saturdays).

    If booking via the Tees Flex app, it must be declared that you hold a Concessionary Travel card at the time of booking.

    Your concessionary card will need to be presented and scanned when boarding the vehicle.



Download the Tees Flex app

Available now from  the   App  Store (iPhone)  and  Google  Play (Android).  Click the buttons below to download, or search Tees Flex on the App Store or Google Play store.

app store icongoogle play icon 

Get in touch

If you have any questions, please don't hesitate to get in touch.

Don't forget, you can also book by phone!

T: 0330 678 1545   (call FREE)
(Mon-Sat from 7am to 8pm)

E: [email protected]