Mytravelpass FAQs
Who can get a mytravelpass?
Young people between the age of 16-21 (up until 22nd birthday).
Failed Application?
If your application fails, it may be because there's an incorrect detail or the photo hasn't been accepted. You'll be sent an email with details on what to do next, please follow the email instructions and try again.
Do not start a new application again as this may stop you from completing the application.
I’ve received my mytravelpass card, how do I use it?
When you board the bus, tell the driver you would like a £1 single to your destination. Make sure you show the driver your mytravelpass card.
If you have bought your ticket using the Stagecoach Bus App, then show your mobile ticket to the driver along with your valid mytravelpass card.
I’ve lost my card – can I still travel with the discount?
No, you can only benefit from the discount with a valid mytravelpass card for each time you travel by bus. If you don’t have your card, you will have to pay the full adult fare.
Replacement passes can be obtained by contacting the mytravelpass team. Full details here.
Terms and Conditions
*MTP is valid for discount on all Stagecoach in South Wales adult bus tickets. The pass does not provide proof of age. To qualify for your discount, you must carry your valid MTP card at all times when purchasing or using Stagecoach tickets. Any misuse could result in the withdrawal of the card.
For full T&Cs please visit the mytravelpass website.