In line with the latest government guidance, we've put in place further measures in England to help customers practise social distancing. This includes limiting the available seats on buses.
The safety of our customers and employees is our priority, so please avoid busy times, wear a face covering if you can, use contactless payment and take your litter with you.
For up to date information, see our Coronavirus page
Journey Assistance Cards are available for you to use if you need a bit more help when using the bus. They’ll make it easier for you to let our bus drivers know what extra help you need.
You can use your cards any time of the day, seven days a week, on any of our bus services.
You can apply for Journey Assistance Cards if you have:
Our Journey Assistance Cards have been developed with our trade body, the Confederation of Passenger Transport (CPT).
The cards available are:
Once you have your Journey Assistance Cards, simply hold them up to our driver so they know what your needs are.
Journey Assistance Cards don’t give you free or discounted travel. You may be eligible for a concessionary bus pass which would allow you to travel for free on most local bus services
If you lose your Journey Assistance Cards, please contact your nearest Stagecoach office.