Journey Assistance Cards - we've got you covered

Travelling should be easy, accessible, and stress-free. Whether you need extra support, have misplaced your card, or want to learn more about our services—we’ve got you.

Apply for a Journey Assistance card

Our Journey Assistance Cards help drivers understand how they can assist you. These cards are:

• Discreet and easy to use.
• Perfect for letting drivers know if you need extra time, help with stop information, or support for hearing or visual impairments.

It’s free and quick to apply. Get your Journey Assistance card here.

Lost your card? Request a replacement using the same form.

Concessionary passes for discounted travel

Enjoy discounted or free travel with a concessionary pass. These passes are issued by local councils and are valid on Stagecoach buses.

Lost your pass? Contact your council for a replacement. Learn more about concessionary passes here.

Accessibility features on our buses

We’re committed to making travel accessible for everyone. Here’s how we support you:

• Step-Free Access: Designed for wheelchairs, prams, and mobility scooters.
• Priority Seating: Reserved for passengers who need it most.
• Audio-Visual Updates: Clear announcements for your journey.

Need more details? Contact your local Stagecoach team.

Your feedback matters

We’re always looking to improve. Got a suggestion or need assistance? Get in touch.

Make your journey easier today

Whether you need a Journey Assistance Card or help with accessibility, we’re here to support you. Apply for your Journey Assistance Card now and travel with confidence.