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Please be assured that the information you have provided will be used to help us plan services to best meet the needs of our customers.   

We can’t reply personally to everyone but if your feedback is a complaint then we’ll aim to resolve your query and respond to you within one week. If this is not possible, we’ll advise you of this, and let you know when we’ll respond fully. 

See our Coronavirus page for the latest information on travelling by bus safely.