Coronavirus (COVID-19) - Information and FAQs

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Following government announcements on the roadmap out of lockdown and plans to gradually restore greater normality to everyday lives, we're getting more services back on the road.  You can keep up to date with any changes by checking our latest timetable page and service updates.

You must wear a face covering throughout your journey, unless you're exempt in line with government guidelines.  

Let's keep working together to make travel as safe as possible. We're still doing enhanced cleaning and limiting available seats.  See below to find all the advice you need to travel with confidence, including help to avoid busy times, the best ways to pay for your journey and how to keep a safe social distance. 

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You can find out more information about travelling on services where you live: 

 

 

 

In line with the latest government guidance, there are measures in place to help you to travel with confidence, including limiting available seats on buses and enhanced cleaning.

For more information on local travel restrictions, our latest timetables, face coverings and how we are keeping our buses clean and safe buses please click on the boxes below:  

 

 

 

 

 

 

 

 

 

 

 

FAQs

We know you’ve got lots of questions so we've put together some answers relating to travelling on our services:

General information

Timetables and services

Travelling safely

Payments and refunds

Accessibility 

 

Your Feedback 

We’ve tried hard to make sure that everyone stays safe and can travel with confidence. If you feel we haven’t got things quite right, we’d love to hear from you: 

Give us your feedback

  

In line with government guidance, we carry out risk assessments and you can view the latest Risk Assessment here.

For more information about Coronavirus you can visit the NHS website or see Government Advice for travelling safely on Public Transport in England, Scotland or Wales.

Last updated on  29/03/2021