Coronavirus Update Close

We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.

We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.

You must wear a face covering throughout your journey, unless you are exempt. Find out more on our travelling safely pages for England, Wales and Scotland.

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  • Coronavirus (COVID-19) - Advice and FAQs

Coronavirus (COVID-19) - Information and FAQs

With lockdown announced across the UK, we know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. You can keep up to date with any changes by checking our latest timetable page and service updates.

We need to do whatever we can to protect each other from Coronavirus. So here you’ll find all the advice you need to stay safe when you travel, including the best way to pay for your journey, the use of face coverings, keeping a safe social distance and how we can all help keep our buses clean.  

You must wear a face covering when using public transport throughout your journey, unless you're exempt in line with government guidelines. Please avoid busy times, use contactless payment where you can and take your litter with you.

You can find out more information about travelling on services where you live:

 

Travelling Safely in England

Travelling safely in Scotland

Travelling safely in Wales

 

 

In line with the latest government guidance, there are measures in place to help you to travel with confidence, including limiting available seats on buses and enhanced cleaning.

For more information on local travel restrictions, our latest timetables, face coverings and how we are keeping our buses clean and safe buses please click on the boxes below:  

 

Local travel restrictionsFace Coverings

Latest Timetables

Our clean buses

 

 

 

 

 

 

 

 

 

 

FAQs

We know you’ve got lots of questions so we've put together some answers relating to travelling on our services:

General information

Timetables and services

Travelling safely

Payments and refunds

Accessibility 

 

Your Feedback 

We’ve tried hard to make sure that everyone stays safe and can travel with confidence. If you feel we haven’t got things quite right, we’d love to hear from you: 

Give us your feedback

  

NHS COVID-19 apps

If you haven't already done so, please download one of the official NHS COVID-19 apps so we can all keep protecting each other:

England & Wales
Scotland 

 

In line with government guidance, we carry out risk assessments and you can view the latest Risk Assessment here.

For more information about Coronavirus you can visit the NHS website or see Government Advice for travelling safely on Public Transport in England, Scotland or Wales.

Last updated on  13/01/2021