Coronavirus (COVID-19) - Information and FAQs

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As restrictions ease and more people are on the move, from Monday 17th May in England only, we're safely and steadily making more seats available on local buses, when busy. All forward facing seats are available but standing or using other seats is not allowed.  For further details go to our travelling safely in England page. 

Let's keep working together to make travel as safe as possible for everyone. We're doing extra cleaning, more often and we want to encourage you to keep windows open along your journey to help with ventilation.

Remember you must wear a face covering throughout your journey, unless you're exempt.  

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You can find out more about travelling on services where you live: 

 

 

 

For more information on our latest timetables, face coverings and how we're keeping our buses clean and safe please click on the boxes below:  

 

 

 

 

 

 

 

FAQs

We know you’ve got lots of questions so we've put together some answers to make travelling easier:

General information

Timetables and services

Travelling safely

Payments and refunds

Accessibility 

 

Your feedback 

We’ve tried hard to make sure that everyone stays safe and can travel with confidence. If you feel we haven’t got things quite right, we’d love to hear from you: 

Give us your feedback

In line with government guidance, we carry out risk assessments and you can view the latest Risk Assessment here.

Last updated on 17/05/2021