Coronavirus (COVID-19) - Information and FAQs

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As more people are on the move, we’re continuing to do everything we can to ensure you can travel with confidence:  

• We're doing extra cleaning, more often to keep our buses clean and ready to go.
• More seats are available on local buses in England, Scotland and Wales, when busy. 
• We’re keeping windows open to help with ventilation. 
• To help you plan your journey, use our app to see how busy your bus is likely to be. 

You must wear a face covering throughout your journey and in transport hubs, unless you’re exempt.

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You can find out more about travelling on services where you live: 

 

 

For more information on our latest timetables, face coverings and how we're keeping our buses clean and safe please click on the boxes below:  

 

 

 

 

 

 

 

FAQs

We know you’ve got lots of questions so we've put together some answers to make travelling easier:

Face coverings 

Payments and refunds

All FAQs 

 

Your feedback 

We’ve tried hard to make sure that everyone stays safe and can travel with confidence. If you feel we haven’t got things quite right, we’d love to hear from you: 

Give us your feedback

In line with government guidance, we carry out risk assessments and you can view the latest Risk Assessment here.

Last updated on 29/11/2021