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Corporate Travel frequently asked questions

Can I only buy tickets to go to and from work?

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Can I travel at the weekends and in the evenings?

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Do I need to use the app or can I use my StagecoachSmart card for corporate discounted tickets?

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How do I find out where (and when?) I can use my ticket?

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How do I link my current Stagecoach account with my new work account?

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I’ve heard from my employer that I can get discounted tickets but I’m not sure how to access them?

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How long is my corporate discounted ticket valid for?

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Can I buy group/family tickets with my corporate discount?

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If have a corporate discounted ticket do I need to still update the app when prompted?

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Does my corporate discounted ticket work with other bus operators?

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How do I buy tickets for my family when they travel with me?

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How do I get a refund on my corporate app ticket?

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I already have a Stagecoach account, do I need to set up a new one?

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I have a discount code, can I use it for corporate tickets?

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I no longer work for the company, can I still get discounted travel?

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If I buy an annual ticket and I leave my job with my employer, will my ticket still be valid?

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If my phone battery dies while I’m at work will I still be allowed on the bus to get home?

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I’ve been getting access to the discounts for the past few months but now I can’t see the tickets. What should I do?

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I’ve forgotten my Stagecoach account login details/password. How can I reset them?

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I’ve lost/changed my phone, can I transfer my corporate ticket?

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The link I got from my employer doesn’t work

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What are the benefits of signing up for travel through my employer?

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What types of tickets are available for discounted travel?

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Why can’t I see the discounted ticket options on the app?

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Will I need to show any employment ID when I board the bus?

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