Have you activated your ticket already? If you haven't, you can easily cancel it and we'll give you a full refund.
If you've already activated it, you can still cancel your ticket. But we'll only be able to refund the remaining amount. We'll also take a £15 early cancellation charge.
If you have less than £15 left on your ticket, we'll let you know as you might be able to use what's left on a future ticket instead of losing it. We'll try to be as flexible as possible with you, as we know circumstances can change.
To cancel your ticket:
After you've cancelled your ticket, we'll send your money to your account (same as the one you used to pay) within 3-5 working days.
We can't cancel or refund an expired ticket.