Important update Close

It's no longer a legal requirement to wear a face covering on public transport in England, Scotland or Wales. We do encourage you to wear a face covering in crowded spaces, if you can. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page

Stagecoach

Can I cancel or get a refund on a student pass?

Of course! If you no longer need your student bus ticket then getting a refund is a simple process. This is subject to our terms and conditions though. Here's how:

Log in to your account and select the Manage My StagecoachSmart section of My account. Or call 0345 241 8000* and we'll do it for you. 

* Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.