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06 Feb 2019
The local Stagecoach operations team in Carlisle have been awarded the January ‘Star of the Month’ Award for providing excellent care in ‘Looking after our People and Communities’.
The team were nominated by their Operations Manager David Barrie following an incident involving a missing elderly woman who suffers with dementia. The local police alerted Carlisle depot of the missing woman, who then put out a message for bus drivers to remain vigilant. The woman was then located by bus drivers after she boarded multiple buses around Carlisle, and was safely returned to her family. Without the help of the Carlisle Operations team locating the elderly woman within 3 hours, the adverse weather conditions could have resulted in the outcome of the situation being much worse.
This award comes from Stagecoach Group, as part of an employee awards initiative which spans across the whole Stagecoach network, from south-west England to the Highlands and Islands of Scotland.
Mark Whitelocks, Managing Director of Stagecoach Cumbria and North Lancashire, awarding the
'Star of the month' award to Carlisle drivers and operations team.