IMPORTANT CHANGES TO X76 SERVICE BETWEEN CUMNOCK AND GLASGOW
Following on from recent information shared with our customers regarding changes to X76 services between Cumnock and Glasgow we would like to confirm the following information:
- New 76 and 50 services:
Services are now available between Cumnock and Kilmarnock to connect you with X76 services on to Glasgow, the low floor buses have been introduced to allow easier access for those with push-chairs, people with mobility issues, wheelchair users and shoppers.
- New 76 and 50 services will operate between:
Murkirk, Lugar, Logan, New Cumnock, Cumnock, Auchinleck, Backrogerton, Catrine, Sorn, Mauchline, Crosshands, Crossroads, Hulford, Crookedholm and London Road, Culzean Crescent including Kilmarnock College and Bus Station from 12th August 2018 onwards for customers travelling to and from Kilmarnock.
- X51 Services:
X51 services have been withdrawn due to extremely low passenger numbers, with the reintroduction of a operating base in Cumnock the vehicles that used to have to travel from Kilmarnock and operated these journeys will now be based in Cumnock. This will allow the 50 and 76 services to be operated viably.
- X76 Fares:
Through fares will be provided to those using the 50 and 76 services to connect with the X76 service to Glasgow to ensure that no additional costs are incurred by our customers, fares will remain the same.
- Connection between Cumnock and Kilmarnock to Glasgow:
We have increased the capacity on our X76 vehicles and are now able to provide earlier departure times.
- Alterations to bus stops on Mauchline Road, Cumnock:
The following bus stops will no longer be in service on Mauchline Road 6180606 / 09 to Cumnock and 6180607 / 08 to Glasgow, customers should continue round to Sorn Road and use 6180611 for Cumnock and 6180610 for Kilmarnock and Glasgow.
Stagecoach West Scotland continually monitor services to ensure that the appropriate level of resource and vehicles are operating. In December 2016 we introduced a fleet of new coaches to operate on the X76 service between Cumnock and Glasgow.
During the first year of service we continually analysed the volume of customers travelling to and from Glasgow from Cumnock. We noted that less than 5.8% of all customer journeys on the X76 started at any point before Kilmarnock towards Glasgow and ended at any point after Kilmarnock from Glasgow. This means less than 1 in 17 of our customers use the X76 to travel from South of Kilmarnock towards Glasgow Road, Kilmarnock or onward to Glasgow.
We’ve also received continued feedback from customers who use the X76 to travel wholly within the Kilmarnock to Cumnock corridor, those including those using the service for shorter journeys, that the coach is not always practical for them, particularly for those with mobility issues, wheelchair users, those with push-chairs and shoppers and that a low floor service bus would be more suitable for the majority of customers.
We will continue to offer through tickets to customers travelling between Cumnock and Glasgow to ensure that customers are not paying more for the service, however from 12th August 2018 those wishing to travel from South of Kilmarnock to North of Kilmarnock and vice versa will have to change bus at Kilmarnock Bus Station.
There will be a new service 76 and 50 operating between Murkirk, Lugar, Logan, New Cumnock, Cumnock, Auchinleck, Backrogerton, Catrine, Sorn, Mauchline, Crosshands, Crossroads, Hulford, Crookedholm and London Road, Culzean Crescent including Kilmarnock College and Bus Station from 12th August 2018 onwards for customers travelling to and from Kilmarnock.
This change will better meet the needs of the majority of our customers, in line with feedback and recorded customer journeys and it will allow us to continue to provide a 30 minute frequency between Cumnock and Kilmarnock during the day.
We will continue to ensure that our customers are updated with the above information.
Please note that these new services will apply from 12th August 2018 onwards.
X76 Timetable from August 12th
X77 Timetable from August 12th
50/76 Timetable from August 12th
X44/X76/X79 timetable from August 12th
There is also a minor alteration to the early morning X78 service from Troon Templehill on the Service 10 timetable.
10 Timetable from August 12th
- X76 prices will remain the same, customers travelling on the 76 or 50 services onward to Glasgow via the X76 will be provided with through fares ensuring no additional costs are incurred.
- X76 prices will remain the same, customers travelling on the 76 or 50 services onward to Glasgow via the X76 will be provided with through fares ensuring no additional costs are incurred.