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Coronavirus Update Close

Following changes to government guidance in England, from 19th July more seats are available on our buses and standing is allowed.

Please continue to wear a face covering throughout your journey, unless you’re exempt.

For the latest travel information for England, Wales and Scotland, see our Coronavirus page.

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How do I use contactless on the bus?

All you need to do is tap... beep... go!

Contactless payments are quick, easy and safe. We're asking that those who can use contactless do so during the current Covid-19 pandemic, as it helps reduce contact between passengers and drivers.

We accept contacless-enabled bank cards, Apple Pay and Google Pay for tickets up to the value of £30 on board our services. Find out more using our handy FAQs below.

Contactless payments are made using a type of technology called Near-field Communication (NFC)

This means that your contactless-enabled card or device can communicate wirelessly with our ticket machines in the same way that contactless payment machines in shops can.

For more information please see our main FAQs section.

Contactless FAQs

We can accept payments of up to £30 from bank cards which have the contactless symbol, as shown below.

Visa, Mastercard and Maestro cards can be used to make payments on our buses, however we are unable to accept payments made using American Express cards.

bank card

For more information please see our main FAQs section.

Contactless FAQs

Our buses accept all Android and Apple Pay devices

Smart phones and Apple watches can be used for contactless payments of up to £30.

Phone Pay

For more information please see our main FAQs section.

Contactless FAQs

If your card is declined you will be unable to use it on our buses for 45 days

If your card is declined 3 times it will be permanently blocked.

There are a few reasons why a card may not work and if this happens our driver will ask you to try another card or pay using cash. Unfortunately, we will not always know the reason for a card not being accepted.

For more information please see our main FAQs section.

Contactless FAQs

You can buy tickets up to the value of £30 using contactless payments on our buses

This includes single, DayReturn, DayRider and MegRider tickets. You can purchase paper tickets or use a StagecoachSmart card.

smart card

For more information please see our main FAQs section.

Contactless FAQs

Concession cards are also contactless-enabled and can be used as normal

Simply place your card on the top of the ticket machine as you usually would.

For more information please see our main FAQs section.

Contactless FAQs

You can still buy your tickets online at Stagecoachbus.com, o or using the Stagecoach Bus app, however you now also have the option to buy on board with cash or contactless!

For more information please see our main FAQs section.

Contactless FAQs

megarider