National lockdown restrictions are in place across England. Until 2 December, you should only travel for work, education or other permitted reasons. From 2 December England will be returning to a 3 Tier System. Find out more about local restrictions.
A tiered system of protection levels is in operation across Scotland. So, if you need to travel, make sure you're up-to-date with what's happening in your area by checking the local government guidance.
We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering throughout your journey. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. Stay up to date on our Coronavirus page.
Have a discount code but not sure how to use it? You're in the right place!
Simply follow the steps below and you'll be on your way to discounted bus travel.
Each discount code we offer is valid for specific tickets across the East of Scotland, for example, some may be valid across our entire area, but some may only be valid within Perth! We also offer discounts specifically for certain passengers, e.g Students or U19s.
Please check the Terms and Conditions for your promo code before use to ensure it's valid for the ticket you're trying to buy. You can see our full range of tickets at our Tickets page or by Planning a Journey to find the perfect ticket for you.
If you signed up for your discount code using a specific email address, you'll need to ensure you use the same email for your StagecoachBus.com account too.
Now that you've checked you're selecting a valid ticket to purchase, it's time to add it to your basket!
This can look slightly different on our app and website, but either way, you're looking for a big "Checkout" button, as seen below:
Once your ticket is all warm and cosy in your basket, you're ready to add in your discount code - simply click "Add a Discount Code", type in the code and hit "Apply". Again, this looks a little different on our App and website, but we've highlighted both below to help you out:
At this point, you'll also need to select the date you want your ticket to start (it can be up to 4 weeks in advance) and let us know if you need a new StagecoachSmart card, or if you'd like us to add your shiny new discounted ticket to your existing smartcard. Please note that it can take up to 5 working days for a new smartcard to be delivered. If you already have a smartcard, it can take up to 48 hours for your new ticket to be loaded onto your card.
You've reached the finishing line and it's time to pay, which is as simple as selecting how you want to pay on the App, or hitting that big blue "Enter Delivery & Payment Details" button on our website.
Enter your billing address, delivery address and your payment details and you've done it! Discounted travel is yours :)
We hope the above steps and are easy to follow, but if you need any further help with purchasing your ticket (or finding the best ticket for you!), please get in contact with our friendly Customer Experience team. They're available Monday to Friday from 9am until 5pm by email or phone.
Email them now at: [email protected]