Disability Bus Pass

Free bus travel across the UK for disabled passengers

A disability bus pass allows the card holder to travel for free of charge on most Stagecoach buses in Scotland, England and Wales.

To find out if you’re eligible for a disability bus pass, so we recommend you contact your local council for more information.

Apply for your disabled person's bus pass

Who is eligible for the Disability Bus Pass?

If you’re over the aged 5 and have an eligible disability which is long term or expected to last at least 12 months you could be eligible for a disability bus pass from your local council.

If you require assistance from another person when travelling for some or all of your journeys you can apply for a companion card that provides free travel for one person accompanying, you.

How do I apply for the Disability Bus Pass?

England

You can contact your local council to find out who issues disabled bus passes in your area in England.

Apply for a disabled person's bus pass

Scotland

You can get your application form from your local council or you can apply online.

Apply for a disabled concessionary travel pass

Wales

You can apply for a disabled concessionary travel card by contacting going to Transport for Wales and applying online or by emailing [email protected].

What are the benefits of the Disability Bus Pass?

You can use your disability bus pass across the UK, however, there may be some restrictions in different countries 

England

You can use your pass from 0930 to 2300 Monday to Friday and at any times on Saturday, Sunday and bank holidays.

Scotland

You can use your pass on all local bus and coach services anywhere in Scotland.

Wales

You can use your pass on all local bus services anywhere in Wales. You can also use it on some journeys across the border into England including TrawsCymru T14 and service 23.

Does Stagecoach offer any other support for disabled passengers?

Yes! We have journey assistance cards which are available for you to use if you need a bit more help when using the bus. They'll make it easier for you to let our bus drivers know what extra help you need. 

Who can apply for our Standard Journey Assistance Cards?

You can apply for Journey Assistant Cards if you have:

• limited vision or hearing
• difficulty in communicating
• special educational needs 

of if:

• English is not your first language
• you need extra time or help to find our seat

Find out more about our Journey Assistance Cards 

Accessible Travel frequently asked questions

Disability Bus Pass FAQs

Where can I use my Disability Bus Pass?

In England, you can use your Disability Bus Pass from 09:30 to 23:00 Monday to Friday and at any time on Saturdays, Sundays, and bank holidays.

In Scotland, you can use your Disability Bus Pass on all local bus and coach services anywhere in Scotland.

In Wales, you can use your Disability Bus Pass on all local bus services anywhere in Wales. Additionally, you can use it on some journeys across the border into England, including TrawsCymru T14 and service 23.

How do I renew my Disability Bus Pass?

You can apply to renew your Disability Bus Pass by contacting your local council in Scotland, England, and Wales. If you live in Scotland, you will no longer get a six-week reminder to renew your Disability Bus Pass; you can apply for a renewal up to five weeks before your current card expires.

Once you apply to renew your bus pass, your existing bus pass will be cancelled.

You’ll have to pay the bus fare until you get your new bus pass.

You’ll get a replacement bus pass sent to you by post. If you do not get your replacement card within 2 weeks, you can contact your local council for an update.

What do I do if my card is damaged?

If your card is damaged and does not work on our ticket machine, our bus driver will exchange your Disability Bus Pass for a 'seven day pass' paper ticket. You then need to apply for a new bus pass through your local council. A 'seven day pass' paper ticket will not allow your companion to travel for free.

Once you apply to replace a damaged bus pass, your existing bus pass will be cancelled.

You’ll have to pay the bus fare until you get your new bus pass.

You’ll get a replacement bus pass sent to you by post. If you do not get your replacement card within 2 weeks, you can contact your local council for an update.

What do I do if I lose my Disability Bus Pass?

If you misplace your Disability Bus Pass, you can apply for a replacement card through your local council. There is no fee for this in Scotland and Wales; some local councils in England will charge an admin fee.

Once you apply to replace your lost bus pass, your existing bus pass will be cancelled.

You’ll have to pay the bus fare until you get your new bus pass.

You’ll get a replacement bus pass sent to you by post. If you do not get your replacement card within 2 weeks, you can contact your local council for an update.

Who is entitled to a free bus pass in the UK?

Anyone who is aged 5 or over and has an eligible disability which is long-term or expected to last at least 12 months could be eligible for a Disability Bus Pass from their local council.