Coronavirus Update Close

We want to reassure you that, we’re still running our revised services and we are continuing to take our lead from the latest government guidelines. For those with an essential need to travel, there are some things we can all do to help keep everyone safe, including practising social distancing by sitting on your own wherever possible, using contactless payment if you can and taking your newspaper home with you. Please check service updates for up to date information or see our Coronavirus page

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Concessionary bus pass holders - get free travel

If you have reached state pension age or have a certain disability, you may be eligible for a concessionary bus pass from your local council.  

Concessionary bus pass holders can enjoy free travel in England, Scotland or Wales on most of our Stagecoach bus services.


How to apply for a bus pass in your location 

How you apply for a concessionary bus pass and how you use it depends on where you live.


How to use your pass on the bus

Once you've received your concessionary bus pass, you can start using it straight away. Just hold it against the reader on the ticket machine by the driver.  Wait for the green light or listen for a beep - then remove your pass, take your receipt, and find a seat.

A pass doesn't give you any priority over other passengers. If you need extra help you may also be eligible for a journey assistance card.

    

What to do if you lose your pass 

Unfortunately, we’re not able to give you free travel if you don’t have your pass with you. If you lose your pass, you’ll need to contact the local council that issued it to you for a replacement.