Coronavirus Update Close

We all need to do whatever we can to protect each other from Coronavirus, so in line with the latest government guidance, there are measures in place to help you to travel with confidence, including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering when using public transport, throughout your journey. Please avoid busy times, use contactless payment where you can and take your litter with you. For up to date information see our Coronavirus page.

There are temporary timetables in Wales between 25 October and 9 November due to a two-week Welsh Government lockdown.


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Concessionary bus pass holders - get free travel

If you have reached state pension age or have a certain disability, you may be eligible for a concessionary bus pass from your local council.  

Concessionary bus pass holders can enjoy free travel in England, Scotland or Wales on most of our Stagecoach bus services.


How to apply for a bus pass in your location 

How you apply for a concessionary bus pass and how you use it depends on where you live.


How to use your pass on the bus

Once you've received your concessionary bus pass, you can start using it straight away. Just hold it against the reader on the ticket machine by the driver.  Wait for the green light or listen for a beep - then remove your pass, take your receipt, and find a seat.

A pass doesn't give you any priority over other passengers. If you need extra help you may also be eligible for a journey assistance card.

    

What to do if you lose your pass 

Unfortunately, we’re not able to give you free travel if you don’t have your pass with you. If you lose your pass, you’ll need to contact the local council that issued it to you for a replacement.