Coronavirus Update Close

We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.

We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.

You must wear a face covering throughout your journey, unless you are exempt. Find out more on our travelling safely pages for England, Wales and Scotland.

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Concessionary bus pass holders - get free travel

If you have reached state pension age or have a certain disability, you may be eligible for a concessionary bus pass from your local council.  

Concessionary bus pass holders can enjoy free travel in England, Scotland or Wales on most of our Stagecoach bus services.


How to apply for a bus pass in your location 

How you apply for a concessionary bus pass and how you use it depends on where you live.


How to use your pass on the bus

Once you've received your concessionary bus pass, you can start using it straight away. Just hold it against the reader on the ticket machine by the driver.  Wait for the green light or listen for a beep - then remove your pass, take your receipt, and find a seat.

A pass doesn't give you any priority over other passengers. If you need extra help you may also be eligible for a journey assistance card.

    

What to do if you lose your pass 

Unfortunately, we’re not able to give you free travel if you don’t have your pass with you. If you lose your pass, you’ll need to contact the local council that issued it to you for a replacement.