Frequently Asked Questions
When are the tickets valid?
Tickets can be purchased from the driver after 1900 and will be valid for that single journey.
How can I buy my ticket?
This promotion is not available on the app. Your single ticket must be purchased on the bus - you just need to tell the driver where you're headed and they'll issue you a paper ticket.
I've already purchased a ticket on the app, can I have a refund?
No, please note we will not be issuing refunds for tickets purchased on the app. For example, if you purchase a NightRider or single ticket on the app but then wish to purchase £1 singles on the bus, your app tickets will not be refunded.
When does the scheme run?
The scheme will run from 1st September, until 31st October 2026.
What buses can I use the ticket on?
You buy/use your £1 single on all buses serving Basingstoke, please see the full list of routes on the webpage above.
I'm a concessionary pass holder, what do I need to do?
If you're a concessionary pass holder, you'll just need to scan your pass as normal when you board.