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Service disruption - Industrial action
 

Service disruption due to industrial action

Service update – Friday 20 June 2025

Drivers have voted to accept a reworked pay deal and the industrial action has ended. Our focus has now returned to running full services across Ayrshire, and continuing to run our services across the rest of West Scotland.

We’re working hard to get everything running smoothly and really appreciate your patience and understanding.

For the latest service updates, download the Stagecoach Bus App and plan your journey.


 

Service update – Wednesday 18 June 2025

Following further discussions, our drivers will return to work tomorrow, Wednesday 18 June and will ballot on a pay deal on Friday 20 June.

We’re working hard to get all services operating to schedule and appreciate your patience and understanding. 

Please keep an eye on our X page @StagecoachWScot for any journey updates or changes.

For the latest service updates and any changes to your journey, please check the app or journey planner. Any changes will be displayed on the Stagecoach Bus App and the journey planner.

 


 

Due to the ongoing pay dispute, Unite the Union has informed us of their intention to carry out further industrial action. This will take place daily from Monday 9 June for up to six weeks.

We understand that this news may be unsettling for the communities we serve, and we want to reassure you that we’re here to keep you informed and supported every step of the way during this challenging time.

The industrial action relates to driver pay for our employees based at depots in Ayr, Ardrossan, Arran, and Kilmarnock. Regrettably, this action will disrupt our services and cause inconvenience to our customers. As we play a vital role in helping people stay connected with their communities, we are doing everything we can to operate a limited service using the drivers available to us.

We’re truly sorry for the disruption and appreciate your patience and understanding as we work through this together. Thank you for bearing with us.

 

Travelling in Ayrshire on days of industrial action? Here's what you need to know.

We understand how important it is for you to have up-to-date information, and we’re doing everything we can to keep you informed as quickly as possible.

To help keep communities connected, we’re working with drivers from other operating companies to run as many services as we can. While this isn’t an ideal situation, please know that we’re doing our very best to maintain essential connections for those who rely on us.

As soon as our limited services are confirmed, we’ll share updates on our Service Updates page at stagecoachbus.com/service-updates. If you haven’t already, please sign up for email alerts to stay informed about your journey.

 

Service disruption due to industrial action Ayrshire will take place daily from Monday 9 June for up to six weeks, service and frequency on days of industrial action are subject to short notice changes and delays. Please check back here for the latest information.

 

We've tried to answer any questions you might have about the current pay talks between Stagecoach West Scotland and Unite the Union.

Got questions? Click here for answers.

 

Have questions about tickets, refunds, or getting in touch with us? We've got you.

Click here for the latest updates