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DigitalSingles
 

Tap the App- Single and return tickets are now available on our app

Buy before you board with mobile singles and returns* on the app!đŸ‘‰đŸ»đŸ“± 

We've made travelling with us even simpler! With just a few taps, you can check your fare and buy adult single and return* tickets on the Stagecoach Bus App.  

 

✅ Quick & easy ticket purchases

✅ No more paper tickets

✅Easily and automatically get a refund for any unused mobile tickets if your plans change


Prefer paying with cash or card? No worries – you can still buy your single and return* tickets directly from the driver when boarding. 

 

EasyAs123

 


 

How do you buy an adult single or return* on the app?

Buying a single ticket on the app before you travel is easy as 1-2-3:

  1. enter your journey details into the app journey planner or use our new ‘ticket finder’ in the Buy Tickets section of the app
  2. search to see single fares and suggested routes for your journey
  3. buy before you board and your ticket will be ready to use whenever you need it

 Buy your ticket now on the Stagecoach Bus App

Top tip: make sure you have the most up to date version of the app

 

How do I use my mobile single or return* ticket?

Follow our three simple steps to use your digital ticket!

  1. Go to the 'My Ticket' section of your app to find your ticket. Not sure where to look? Tap the three lines on the top left of the screen and select 'Get your ticket'.
  2. Activate your ticket before getting on the bus â€“ you'll need an internet connection. After activation your single or return* ticket will be valid for boarding for 90 minutes, so you’re covered in case you need to pop home for something you forgot.
  3. Show your ticket when boarding or use the QR scanner just next to the ticket machine.

Purchased a ‘Return’ ticket?

Bonus! You’ll get two mobile tickets in the â€˜My Ticket’ section of the app, one for the way there, and one for the way back.

Simply activate the first ticket with the location you’re travelling from, and when you’re on your way back, activate your second (return) ticket.

Man using the app

 

Plans changed and you need a refund*? No problem - we’ve got you

Mobile single and return* tickets on the Stagecoach Bus App are able to be refunded automatically if you no longer need them – just tap the â€˜Cancel ticket’ button on your ticket.  You can only request a refund on unactivated, unused mobile tickets – or you can hold onto them to use another day as they’re valid to be used any time within one month from purchase.

 

Can I still buy a ticket on the bus?

Of course you can, whether you prefer using cash or contactless or aren't able to use a mobile device, our drivers have a wide range of tickets available to buy on board. Buying your tickets before you board means less paper, helping us to help the planet and keeps our buses tidy for everybody.

Can I buy a child or young person single or return* ticket on the App?

Not at the moment â€“ but we are working on it!


Driver using ticket machine

Having tech issues with the app? We've got you covered!

If you're looking for more information on our app, click the button below.

Stagecoach Bus App

We've all been there! technical issues happen from time to time, don't worry we've got you, and will help you get sorted.  First check you have the most up to date version of the app, if updating doesn't help and you're continuing to have any specific issues, you can contact our app team. Fill in our contact form with your mobile details and our team will be in touch to help you.

Stagecoach Bus App contact form

 

Already downloaded our app and need help finding your way around?

Checkout our handy app help section to find out how to use all the great features and to browse through our frequently asked questions.

Visit our FAQs

Children having fun on bus

 

*Adult return tickets are not available on all of our services in South Wales, for a full list of services that offer return tickets, click here.