FAQ's
Who can use a termrider ticket
Anyone in full-time education can use a termrider ticket. You’ll need to carry ID to prove your age. Your termrider ticket can only be used by you – it’s not transferable.
How to buy your termrider
Our termrider tickets are available via our app. Simply follow these easy steps to find your ticket:
- Tap ‘Get your Ticket’
- Select ‘Buy Tickets’
- Pick your travel area
- Select ‘Student’ under passenger type
- Choose your ticket
- Pay securely – and you’re ready to ride!
If you need any help or have any questions, please contact our Customer Service team. You can either email them or call on 0345 810 1000.
When you can use your termrider
You can buy and use your termrider ticket for each term. As well as being able to travel to school, college or university, you’ll be able to use it anywhere, at any time. Our tickets cover all schools, college and university term dates – they also provide some extra weeks of travel for no additional cost.
Our termrider tickets are valid for:
Autumn Term – 1 September to 31 December
Spring term – 1 January to Easter Sunday
Summer Term – Easter Monday to 31 July