27 Jan 2022
Guidance and advice
We're following government guidance and we ask all customers to follow this guidance to ensure everyone can continue to travel safely on our services.
Our Risk Assessment shows the risks to our customers travelling with us, and the control barriers in place to reduce the spreading of Coronavirus on our network.
There is no longer a legal requirement to wear a face covering. But we encourage you to keep wearing one in crowded spaces if you can. Let's be kind and respect each other's personal choice.
Whenever you use our services please follow these principles to help make everyone's journey more comfortable
Plan ahead. You can plan your journey at supertram.com or travelsouthyorkshire.com
Allow extra time for your journey, services may be busy
Pay using the Stagecoach app or contactless (including Apple Pay and Google Pay)
Respect each other’s personal space, wherever possible
Maintain good hygiene
Take your litter and newspapers (including the Metro if you've picked up a copy) with you
Keep windows open on-board our older trams, to aid ventilation
Revised timetables are currently in operation.
If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form below.
Follow us on Twitter where we provide live service updates all day, every day.
We're sure you can understand that things can change quickly. We are constantly reviewing the situation and will let you know if anything else changes.