Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page


In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
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School & College Service Information 2020

BACK TO SCHOOL BUSES

We'll be operating duplicate bus services as well as contract school bus services for schools and colleges from 1st September 

Please click the areas below to see the school/college timetables & check the dates for any updates

From 27th September: the following school/college services will change, we'll update the timetables as soon as we can 

School services: 906/908/98/951/810/927

 

Travel Safe tips 

We've listed a few travel tips to keep your children safe during their return to school. For full information, including FAQS please visit

www.trc.cymru/school-transport

 

FACE COVERINGS AND SOCIAL DISTANCING ON SCHOOL/COLLEGE TRANSPORT

Dedicated School transport is not covered by the current face covering rules on public transport, as it presents a lower risk of spreading the virus than transport that is open to the general public. However, it’s up to the local council and your child’s school to decide whether pupils over the age of 11 should wear a face covering on school transport. Your child’s school should be in touch with you shortly to confirm plans for school transport, which will include advice on face coverings. If you have any queries, please get in touch with them or your local council.

For all secondary pupils it is mandatory (unless exempt on medical grounds) to wear face coverings on home to school transport

Please note that a child or young person aged 11 or over who is travelling on ordinary public transport will need to wear a face covering unless they are exempt. For more information, see the guidance below 

www.trc.cymru/face-coverings 

https://gov.wales/face-coverings-frequently-asked-questions

Social distancing on dedicated home to school transport is not required. Pupils should maintain social distancing from others who are not in their household if they are over the age of 11 if possible (social distancing does not apply to children under the age of 11 ). If this is not possible they should avoid physical contact and face away from others. 

Seating arrangements will be carefully considered in line with the school transport guidance below: 

the overall risk to children and young people from COVID 19 is low
school transport carries the same group of pupils on a regular basis, and those pupils may also be together in school
siblings can sit together
there will be no face to face seating
windows will be kept open for ventilation 
contact will be minimised with individuals who are unwell
all passengers, including the drivers and passenger assistants should wash their hands or use hand sanitiser before boarding transport and when arriving at school or home;

SCHOOL/COLLEGE KIDS TRAVELLING ON ORDINARY PUBLIC TRANSPORT 

The coronavirus has changed the way we all use public transport and we’re working hard so you can travel as safely as possible.
To help keep everyone as safe as possible, please make sure they follow the guidance below:

•    wear a face covering unless you’re exempt
•    stay a safe social distance from people outside your household wherever possible 
•    avoid physical contact and keep the time spent with others within a safe social distance as short as possible
•    face away from people outside their household or social bubble
•    avoid touching surfaces onboard as much as possible 
•    avoid eating onboard, if possible 
•    wash your hands thoroughly or use a hand sanitiser before and after travelling

Extra cleaning measures continue to be in place, and areas which come into close contact with passengers and staff, such as handles, grab rails, ticket machines and arms rests are regularly cleaned using products that are recommended in line with Welsh Government guidance.

 

FACE COVERING EXEMPTIONS 

If your child/young person over 11 years old or a secondary school pupil  is exempt from wearing a face covering on  public transport, you can apply for a free journey assistance card to show why they are exempt- just click the link below and show it to the driver 

Journey Assistance Cards


HOW WILL I KNOW WHICH BUS TO CATCH?

The timetables will show some times with the codes   'Sch' or 'Coll'  above to show if they are school day or college day only journeys. 

There will be duplicate buses for School and College services, we'll be displaying where we are going on the destination screens at the front of the bus so you can see us!

The service numbers for school/college buses will mostly have a '9' in front, see timetables below

Examples:

NANTGARW COLLEGE 932
SCHOOLDAYS ONLY

CROSSKEYS COLLEGE 951
SCHOOLDAYS ONLY


HOW TO PAY?

We have loads of great value online tickets that you can buy in advance which means no hassle on the day! Use our best ticket finder and select if you are a child or young person to see all the prices for your journey 

We also sell 1 day and 1 week mobile tickets on the stagecoach app, just show your mobile ticket to the driver 

We accept contactless payments and apple pay on all our buses in South Wales

If you only have cash, we only accept exact fare and do not give change. Any change leftover is donated to the NHS Charities together appeal, click below for more info

EXACT FARE POLICY

 

 

SCHOOL/COLLEGE PASSES AND MYTRAVELPASS

Please contact your school, college or local authority to find out any school or college bus passes available for your area

If you are between 16-21, you can apply for a free mytravelpass card which gives you up to 33% discount on all buses in Wales. Once you get your card in the post you can buy young person tickets online or on the app & save yourself time & money! Apply by clicking below

Mytravelpass 

 

WHERE TO SIT?

The seats nearest the driver on dedicated school transport must not be used. The same applies to any tip up seats or seats facing each other, please do not sit on these seats. 

For seating advice on ordinary public transport, click the link below

Travel safely across South Wales 

 

CLEANING ON OUR BUSES

You can travel on our services with confidence. We pay special attention to the items you come into contact with - handrails, bells, seats, poles - to make sure they're regularly and thoroughly cleaned. 

Check out our video below 

https://www.youtube.com/watch?v=Mbvu5nuuF9Y